Senior Staff Engineer, Salesforce Health Cloud

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Lead the comprehensive Salesforce Health Cloud solution architecture and delivery for large-scale healthcare projects.

• Grasp client business use cases and technical requirements, transforming them into technical designs.

• Oversee the overall technical strategy for Health Cloud, ensuring scalability, security, and adherence to HIPAA/PHI standards.

• Serve as a trusted advisor to business stakeholders, architects, and senior leadership regarding Health Cloud capabilities and best practices.

• Review and approve both high-level and low-level technical designs.

• Ensure adherence to Salesforce best practices, including governor limit optimization, performance tuning, and code quality standards.

• Guide teams on Salesforce security, data access, sharing rules, consent management, and compliance protocols.

• Act as a liaison between business stakeholders and Salesforce technical teams.

• Collaborate with Salesforce Architects and Developers to create scalable solutions.

• Assess solution feasibility in relation to Salesforce platform capabilities and project constraints.

• Prepare and maintain process flows, business process models, functional diagrams, and documentation.

• Engage in Agile/Scrum ceremonies such as sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.

• Facilitate user adoption through the creation of training materials, user guides, and release notes.

• Analyze current Salesforce implementations and suggest process improvements and optimization opportunities.

• Establish guidelines and benchmarks for non-functional requirements.

• Draft and review architecture, framework, and high-level design documents.

• Examine architecture and design for aspects such as extensibility, scalability, security, design patterns, user experience, and non-functional requirements.

• Develop comprehensive solutions for both functional and non-functional requirements, determining technologies, patterns, and frameworks.

• Resolve code and review issues through systematic root-cause analysis.

• Conduct proof of concepts to validate proposed designs and technologies.

• Mentor team members and hold them accountable for maintaining high delivery standards.

⛳️ Requirements

• A minimum of 7.5 years of overall experience.

• Proven ability to lead end-to-end Salesforce Health Cloud solution architecture and delivery for large enterprise healthcare implementations.

• In-depth knowledge of Salesforce Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management.

• Experience in translating complex healthcare business requirements into scalable Salesforce Health Cloud solutions.

• Proven track record of making architecture decisions across Salesforce core, Health Cloud extensions, integrations, data models, and automation.

• Hands-on leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs.

• Proficiency in defining and governing integration architecture using REST/SOAP APIs, middleware, FHIR, and HL7.

• Strong comprehension of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management.

• Experience in leading requirements gathering, solution design, development, testing, deployment, and post-go-live support.

• Proven experience in providing technical governance, conducting design/code reviews, managing architectural risks, and overseeing technical debt.

• Experience in leading and mentoring multi-shore Salesforce teams including developers, admins, QA, and offshore delivery teams.

• Practical experience with DevOps and CI/CD tools such as Copado, Git, Azure DevOps, and Jenkins.

• Experience collaborating with program managers on scope, timelines, risks, and delivery commitments.

• Demonstrated ability to drive innovation, conduct proof of concepts, facilitate Salesforce Health Cloud feature adoption, and enhance the platform.

• Experience with roadmap planning, release strategy, and long-term platform evolution.

• Strong experience in Agile / Scaled Agile environments, including sprint planning and release management.

• Exceptional communication, leadership, decision-making, and stakeholder management skills.

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

🏝️ Benefits

• Remote work arrangement.

• Opportunity to engage in a dynamic, non-hierarchical culture.

• Collaboration with global teams across 40 countries.

• Mentoring and professional development through complex enterprise implementations.