Staff Engineer – AI Agentic Team

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Develop, construct, and manage agent systems comprehensively from design to production for identity, fraud, risk, and commerce workflows.

• Take ownership of evaluation harnesses and ensure observability for deployed systems.

• Create dependable, manageable, multi-step agent workflows incorporating tool usage and human-in-the-loop methodologies.

• Diagnose non-deterministic failures across models, tools, orchestration, and infrastructure.

• Operate within a compliance-intensive, globally regulated environment with a focus on auditability, accuracy, and human supervision.

• Establish and convey technical vision to colleagues and directed agents.

• Utilize AI and emerging technologies to enhance productivity, optimize workflows, and pinpoint opportunities for continuous improvement.

• Coordinate AI agents in daily engineering tasks, verify outcomes, and uphold accountability.

• Report directly to the Director of Software Engineering.

⛳️ Requirements

• Over 8 years of software engineering experience with a proven impact on production systems.

• Proficiency in integrating AI agents within your engineering workflow.

• Capability to manage features from start to finish and articulate trade-offs effectively to both technical and non-technical stakeholders.

• Experience tackling complex, innovative, or ambiguous projects where you defined the core problem.

• Practical experience in building with LLMs, including prompt engineering, RAG, tool utilization, and familiarity with at least one agent framework like LangGraph, CrewAI, or AutoGen.

• Background in evaluation frameworks for agent behavior.

• Preferred: experience in financial services, identity, fraud, risk, or other compliance-focused sectors.

• Preferred: knowledge of multi-agent orchestration patterns and production-grade evaluation harnesses.

• Preferred: experience with AI observability tools and MLOps practices.

• Preferred: familiarity with vector databases, knowledge graphs, or structured retrieval for agent memory.

🏝️ Benefits

• Health coverage.

• Dental coverage.

• Vision coverage.

• Retirement plans with company match.

• Paid time off.

• Parental leave.

• Annual education & training stipend equivalent to $1,000 in local currency.

• Flexible hybrid working environment.

• Weekly lunches.

• Quality coffee.

• Regular social events.

• Parent rooms at select locations.

• On-site gyms at certain locations.

• Comfortable lounges.

• Adaptable workstations.

• Wellness workshops and events.

• Complimentary Headspace subscription.

• Employee Resource Groups.