Staff Accountant

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Assist in the complete order-to-cash process, from winning deals to cash collection and revenue recognition.

• Examine signed orders for billing precision, including pricing, terms, billing schedules, and start dates prior to invoicing.

• Reconcile order-to-cash information between DealHub (CPQ), CRM, and ERP, and investigate any discrepancies at the source.

• Handle contract modifications, amendments, upgrades, and cancellations through to billing and deferred revenue.

• Identify recurring billing issues and contribute to enhancing upstream processes.

• Manage the billing inbox as the primary responder for inquiries regarding invoices, purchase orders, remittance requests, disputes, W-9 forms, and vendor portal submissions.

• Address billing issues, resolve them directly when possible, and escalate matters that need contract or pricing input.

• Monitor open billing issues until they are resolved.

• Collaborate with Customer Success on billing, renewal, and contract inquiries.

• Create and distribute invoices; record cash receipts.

• Conduct collections outreach and manage accounts receivable aging.

• Prepare journal entries, accruals, prepaids, and account reconciliations for the monthly closing process.

• Maintain schedules and supporting documentation for audits and due diligence.

• Assist with sales tax filings and routine compliance reporting.

• Contribute to the development and enhancement of closing checklists and process documentation.

• Report to the Finance Manager and collaborate closely with Sales Operations and Customer Success.

⛳️ Requirements

• 2–3 years of accounting experience; experience with SaaS or subscription billing is a significant advantage.

• Understanding of ASC 606 revenue recognition principles.

• Bachelor's degree in accounting or finance.

• Strong knowledge of accrual accounting and month-end closing processes.

• Experience managing a shared inbox or a high-volume customer-facing queue.

• Excellent professional written communication skills.

• Proven ability to work efficiently in a remote or distributed team, demonstrating self-direction to meet tight deadlines without direct supervision.

• Proficient in Excel or Google Sheets: including lookups, pivot tables, and reconciling large data sets.

• Familiarity with a cloud ERP system (NetSuite, Sage Intacct, QuickBooks) and willingness to learn new systems.

• Reliable home internet and a workspace that ensures the confidentiality of financial information.

• Coursework toward CPA certification.

• Experience with ERP implementation or migration.

• Exposure to CPQ or billing automation tools.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance benefits with HSA options.

• Disability insurance coverage.

• 401(k) retirement plan.

• Generous paid time off (PTO).

• Paid holidays.

• Additional benefits.