Sports League Operations Coordinator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Evaluate demand, prepare budgets and launch schedules, coordinate venues and permits, and confirm staffing and timelines.

• Engage with players and team captains to convert inquiries into paid registrations and fill available spots.

• Coordinate local personnel, referees, coaches, and equipment.

• Ensure readiness prior to games and address any issues that arise during execution.

• Foster partnerships, support campaigns, enhance repeat registrations, and identify potential for new programs and locations.

• Manage player communications, resolve complaints, and restore confidence when challenges occur.

• Monitor registrations, revenue, expenses, program occupancy, and retention rates.

• Provide honest progress reports, identify gaps early, and implement improvements.

• Discover neglected audiences, establish partnerships, test new offerings, and devise practical solutions to fill programs.

• Follow up diligently, navigate setbacks, and adjust strategies when initial approaches do not succeed.

• Transform ideas into actionable steps swiftly, evaluate effectiveness, and scale successful strategies.

• Raise issues promptly with suggested solutions, escalate decisions as necessary, and coordinate the appropriate personnel to resolve them.

• Develop processes that mitigate the risk of recurring failures.

• Primarily work evenings and weekends in the Toronto/Eastern time zone.

⛳️ Requirements

• Relevant experience in sports leagues, clubs, tournaments, facilities, or program operations.

• A strong passion for sports demonstrated through active involvement.

• Excellent organizational and numerical skills.

• Proficient in spoken and written English.

• Comfortable using spreadsheets and operational systems.

• Ability to manage remote coordination of personnel.

• Must reside in Latin America or the Caribbean.

• Provide a CV and a brief overview of sports programs you have managed, including personal contributions and outcomes.

• Complete the Culture Index and Criteria GAME assessments using the same email address as the application.

🏝️ Benefits

• Performance bonuses exceeding USD $1,000 per month, based on targets and terms agreed upon in advance.

• Opportunity for progression to Manager responsibilities within the first six months, contingent upon successful completion of probation and a six-month review.