Specialty Operations Pharmacy Technician

This is a fully remote position, open to applicants in Arizona, +2 more states.

📋 Description

• Assist pharmacists in the preparation of Specialty Rx medications.

• Dispense Specialty Rx medications to patients.

• Carry out various moderately complex administrative, operational, and customer support tasks.

• Execute calculations as needed.

• Reach out to physicians for clarification on prescriptions.

• Input prescription orders into the system accurately.

• Aid pharmacists and patients by adhering to Specialty Rx operational processes and programs.

• Effectively communicate with both patients and healthcare providers.

• Recognize work expectations and quality standards within established parameters.

• Prioritize and manage assignments with minimal guidance.

• Operate independently while following established policies and procedures.

• Undertake virtual training during the initial weeks of employment.

• Occasionally travel to Humana offices for training or meetings.

⛳️ Requirements

• Candidates MUST reside in Arizona, Florida, or Ohio.

• Must hold an active Pharmacy Technician license from the Board of Pharmacy in their state of residence.

• Must be certified by either the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA).

• Previous experience as a Pharmacy Technician or in inbound and/or outbound phone roles.

• Ability to handle multiple or competing priorities, including utilizing various computer applications simultaneously.

• Proficient in Microsoft Office applications, such as Outlook, Word, and Excel.

• Capable of adapting and thriving in a fast-paced environment.

• Excellent written and verbal communication skills.

• Strong attention to detail.

• Proficient in data entry tasks.

• Experience in the healthcare field is preferred.

• Call center experience is a plus.

• Resume submission in PDF or Word format is required.

• Minimum home internet speed of 25 Mbps for download and 10 Mbps for upload is necessary.

• A dedicated workspace is required, free from ongoing interruptions to safeguard member PHI/HIPAA information.

• Availability to work Monday–Friday, from 9:00 AM to 5:30 PM EST after training.

• Must be able to complete virtual training during the initial weeks of employment.

🏝️ Benefits

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Home-based work arrangement.

• Virtual training.

• Occasional travel to Humana offices for training or meetings.

• Competitive benefits supporting comprehensive well-being.