Director, Franchise Operations

This is a fully remote position, open to applicants in Florida.

📋 Description

• Act as the franchise leader for Coke Florida, uniting Coca-Cola, bottlers, and customers around common growth objectives.

• Inspire and empower bottling partners through clear guidance, governance, and disciplined execution.

• Cultivate relationships across various Regions and Sales Center levels.

• Provide counsel to bottler leadership on volume, revenue, profitability, and executional excellence.

• Manage end-to-end market execution across all channels.

• Drive sales, merchandising, innovation launches, customer engagement, and operational preparedness.

• Track volume, revenue, gross profit, transaction frequency, and market share performance.

• Identify execution gaps, determine root causes, and implement corrective measures.

• Coordinate efforts among marketing, shopper, supply chain, finance, and operations teams.

• Lead the development and implementation of the Coke Florida business plan.

• Convert national and regional strategies into specific market growth plans.

• Champion portfolio transformation and pinpoint scalable opportunities and pilot initiatives.

• Act as the market steward for Coca-Cola brands.

• Collaborate with marketing and PACS to execute brand strategies, innovations, and campaigns.

• Develop customer-centric strategies for key on-premise and off-premise clients.

• Promote accountability, collaboration, continuous improvement, learning, inclusion, and ownership.

• Share best practices, enhance talent, and contribute to the building of enterprise capabilities.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, Management, or a related field.

• At least 7+ years of experience in Consumer Packaged Goods, franchise leadership, sales, operations, or general management.

• Proven success in leading complex, multi-stakeholder organizations.

• Demonstrated experience in driving P&L performance, executional excellence, and growth.

• Strong executive presence with the capacity to influence at senior internal and external levels.

• Experience within the Coca-Cola system or similarly structured franchise organizations.

• Background that encompasses sales, operations, marketing, commercial strategy, and strategic planning.

• A track record of managing high-visibility markets or enterprise-critical initiatives.

• Strategic thinker with a strong emphasis on execution.

• Proficient in senior stakeholder management.

• Ability to balance short-term performance with long-term brand and system health.

• Comfortable operating in ambiguous environments with high expectations and visibility.

• Capability to verify identity and eligibility to work in the United States and complete Form I-9 upon hire.

🏝️ Benefits

• Annual incentive reference value of 30%.

• Medical, financial, and/or additional benefits.

• Relocation assistance provided.

• Opportunities for professional development through exposure to regional and enterprise-level challenges.