Director, Franchise Operations

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Act as the steward for the HoReCa and FSOP strategy across mainstream bottler partners.

• Take ownership of on-premise, foodservice, and local market plans for mainstream bottlers.

• Oversee weekly and monthly performance reporting on revenue, volume, share, and transaction metrics.

• Monitor performance against execution objectives, make necessary replans, and provide feedback to stakeholders.

• Implement the HoReCa commercial strategy and collaborate with bottling partners on local market execution.

• Create contingency plans to achieve annual business-plan performance.

• Evaluate bottler strategies and both short- and long-term decisions to avoid integration disruptions.

• Establish measures to assess strategic success and align initiatives with broader company goals.

• Optimize frameworks for bottler-packaging-product-channel and local initiatives.

• Formulate channel strategies and market-specific action plans.

• Manage governance routines and address bottling contracts and national supply chain agreements.

• Negotiate value-driven solutions while balancing transactional goals with long-term relationship value.

• Analyze regional dynamics, consumer demand, and bottler investment needs.

• Ensure real-time reporting and action plans are in place to tackle competitive pressures and enhance market penetration.

⛳️ Requirements

• Bachelor’s degree in Business, Finance, Marketing, or Management; a master’s degree is preferred.

• Over 7 years of experience in the Consumer-Packaged Goods (CPG) sector or a related industry, with a focus on direct sales, key account management, or franchise management.

• Demonstrated P&L ownership and the capability to deliver measurable business outcomes.

• Experience collaborating directly with bottlers, distributors, or manufacturing partners in the Food & Beverage industry.

• Knowledge of annual business planning, distributor negotiations, and execution of commercial strategies.

• Proven track record in creating and implementing business plans that align with long-term goals.

• In-depth insights into revenue growth, market conditions, and customer segmentation trends.

• Experience in monitoring revenue, volume, share, and transaction metrics, along with analyzing KPIs.

• Expertise in managing portfolios across various distribution channels and customer types.

• Proven skill in applying market segmentation strategies and action plans.

• Ability to manage, negotiate, and resolve contracts, including National Supply Chain agreements and governance routines.

• Capability to adapt plans and strategies in rapidly evolving environments.

• Must verify identity and eligibility to work in the United States and complete Form I-9 upon hire.

🏝️ Benefits

• Iconic Brand: Contribute to the world’s most recognized brand and play a role in shaping its next chapter.

• Access to global marketing leaders, expanding your network and providing insights into emerging digital platforms and marketing strategies.

• Availability of resources and management programs that equip you with the tools for ongoing skill and knowledge development.

• A comprehensive range of medical, financial, and/or other benefits, depending on the position.

• Annual incentive reference value of 30%.