Spanish Bilingual Appointment Setter – Healthcare

This is a fully remote position, open to applicants in Philippines, +2 more countries.

📋 Description

• Act as the primary point of contact for potential customers within medical and aesthetic sectors.

• Conduct a significant number of outbound calls to introduce Robbins Instruments and its offerings.

• Understand the needs of prospects, pinpoint decision-makers and economic buyers, and arrange qualified appointments for external sales representatives.

• Engage with ambulatory surgery centers, hospital systems, plastic surgery practices, medical spas, dermatology practices, and various surgical and specialty facilities.

⛳️ Requirements

• Make a substantial number of outbound calls each day to both new and existing leads (target: 100 calls daily).

• Introduce Robbins Instruments while effectively conveying its value, product ranges, and unique selling points.

• Provide basic product details and address general inquiries, directing technical questions to the appropriate team member.

• Pose discovery questions regarding instruments, suppliers, pain points, purchasing timelines, and volumes.

• Recognize decision-makers, economic buyers, and other influencers within complex healthcare organizations.

• Evaluate leads against set criteria prior to scheduling appointments.

• Arrange virtual or in-person meetings and manage calendars across varying time zones.

• Dispatch confirmation emails, calendar invitations, and follow-up product materials.

• Deliver detailed appointment handoffs to sales representatives.

• Follow up with unresponsive leads through calls, emails, and voicemails.

• Maintain precise CRM records, activity logs, notes, and lead statuses.

• Research target accounts and generate prospect lists.

• Achieve or surpass targets for calls, conversations, and qualified appointments.

• Provide the sales team with market feedback, objections, and insights into competitors.

• 3 to 5+ years of proven, verifiable experience in appointment setting, inside sales, telemarketing, lead generation, or a similar phone-based role.

• Outstanding verbal and written English communication skills with a confident and professional phone demeanor.

• Demonstrated ability to manage a high call volume and cope with rejection.

• Strong listening and questioning abilities.

• Highly organized, self-driven, and capable of working independently in a remote setting.

• Proficient with CRM and ERP systems as well as Microsoft Office.

• Preferred: experience in the medical device, surgical, healthcare, or aesthetics industries.

• Preferred: knowledge of hospital purchasing, GPOs, value analysis committees, or ASC operations.

• Preferred: comprehension of B2B sales processes involving multiple stakeholders.

• Preferred: experience with Outreach, Salesloft, ZoomInfo, or LinkedIn Sales Navigator.

• Preferred: Bachelor's degree.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and growth.

• Flexible work environment.