Bilingual Appointment Setter, Lead Management Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Respond promptly to incoming Facebook and marketing leads.

• Conduct a high volume of outbound follow-up calls on a daily basis.

• Assess and qualify potential customers.

• Arrange on-site appointments for the sales team.

• Actively re-engage with older leads in the pipeline.

• Oversee and update lead information within the Go High Level CRM.

• Monitor activities and organize lead pipelines effectively.

• Accurately document customer interactions and appointment details.

• Coordinate schedules and dispatch field sales representatives for on-site visits.

• Prepare and organize templated customer estimates for the sales closer.

• Assist with general administrative tasks and operational communication during periods of lower lead flow.

⛳️ Requirements

• C1 English level is mandatory; the selected candidate must communicate exclusively in English throughout their shift.

• Proficient communication skills in both English and Spanish.

• Must possess a very neutral English accent.

• Prior experience in appointment setting, sales, SDR, call center, or lead generation roles is essential.

• Excellent communication and objection-handling skills are required.

• Must be comfortable making a high volume of outbound calls daily.

• Experience with CRM systems is a must.

• A reliable internet connection is required.

• A dedicated quiet work environment is necessary.

• Preferred: experience in electrical, HVAC, plumbing, or solar home services.

• Preferred: familiarity with Go High Level CRM and inbound marketing leads from Meta or Google campaigns.

• Preferred: experience in supporting U.S.-based service businesses or dispatching field teams.

• Must be persistent, resilient under pressure, and motivated by performance-based earnings.

• Professional, engaging, personable, resourceful, proactive, and adaptable qualities are essential.

• Female applicants only.

🏝️ Benefits

• Performance-based commissions: $20 USD bonus for each booked/closed electrical deal.

• Performance-based commissions: $70 USD bonus for each booked/closed solar deal.

• Strong potential for growth.

• Flexible work schedule.

• Opportunity to work remotely.