Solutions Implementation Manager

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Provide guidance to customers and lead blended delivery teams alongside Business Partners to effectively and efficiently implement Anaplan solutions.

• Utilize “The Anaplan Way” implementation methodology.

• Ensure that project teams create powerful, user-friendly models within the established timelines.

• Empower and enable customer modelers to achieve self-sufficiency.

• Oversee the complete deployment lifecycle of one or more strategic Anaplan solution implementations.

• Act as the main point of contact for deliveries, offering transparency on the current status of active projects to internal leadership.

• Lead customer-facing meetings, ranging from operational management to C-suite discussions.

• Align stakeholders regarding release scope, deployment timelines, resource management, model design, testing and training plans, and change management.

• Present information to executives and system end-users.

• Manage projects from start to finish alongside client project managers.

• Engage with clients at both project-management and executive levels.

• Identify resource needs, manage resource distribution, and ensure teams adhere to deadlines.

• Monitor timelines and key milestones.

• Address issues and risks, escalate when necessary, and implement mitigation strategies.

• Report on resources, budget, and project status to sponsors and stakeholders.

• Handle multiple tasks and adapt to changing priorities.

• Facilitate stakeholder alignment by converting complex business requirements into actionable implementation plans.

• Promote continuous improvement by documenting project insights and best practices.

⛳️ Requirements

• Demonstrated history of driving customer success and aligning in intricate customer environments at both executive and departmental levels.

• Capability to comprehend customer requirements and translate them into straightforward, high-value solutions with Business Partners.

• Background in enterprise performance management.

• Extensive experience in program and project management within complex multi-stakeholder contexts.

• Proven ability to influence and establish trusted relationships with stakeholders at all levels.

• 6+ years of experience in software project management, customer success management, and/or related fields (preferred skills).

• A data-driven approach to managing milestones and outcomes, as well as mitigating risks and resolving issues.

• Exceptional verbal and written communication abilities.

• Familiarity with Anaplan (preferred).

• Experience with Anaplan solution implementations (preferred).

• Proficiency in project management tools for planning, tracking, and reporting on project progress.

• Ability to quickly learn and adapt to evolving technologies within Anaplan.

🏝️ Benefits

• The job posting indicates that employees will be “inspired, connected, developed, and rewarded.”

• Reasonable accommodations provided for individuals with disabilities.

• Equitable benefits and all privileges associated with employment.