Solutions Engineer, US Commercial

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Act as a technology solutions consultant for customers and the Cisco account team.

• Offer technical insights and guidance based on Cisco’s product and service offerings.

• Collaborate with Account Executives in a pre-sales technical capacity.

• Present Cisco solutions through customer presentations and technical demonstrations.

• Develop bills of materials (BoMs).

• Conduct proof-of-concept activities.

• Collaborate, consult, influence, and design solutions that align with customer outcomes.

• Utilize Cisco technology, services, and support specialists.

• Work with Account Executives on account planning initiatives.

• Inform customers about Cisco's unique offerings and generate demand.

• Foster brand preference for Cisco.

• Align Cisco's products and services with customer business objectives.

⛳️ Requirements

• Candidates must live in or be willing to relocate to the Nashville or Knoxville, Tennessee area.

• A minimum of 7 years of relevant technical experience in the industry.

• Experience with Cisco products or similar experience with major competitor offerings.

• Familiarity with Cisco solutions and networking principles.

• CCNP or comparable industry-related certifications are preferred.

• Pre-sales experience is advantageous.

• Hands-on experience with integrating AI tools, automation scripts, and digital collaboration platforms into daily operations is preferred.

• Strong customer relationship skills are preferred.

• A BS/BA in Electrical Engineering or Computer Science is preferred.

🏝️ Benefits

• Coaching, training, and on-the-job learning to support career growth.

• An innovative, flexible, and award-winning workplace environment.

• Medical, dental, and vision insurance coverage.

• 401(k) plan with matching contributions from Cisco.

• Paid parental leave.

• Coverage for short- and long-term disability.

• Basic life insurance coverage.

• Potential grants of Cisco restricted stock units, contingent upon continued employment.

• 10 paid holidays each full calendar year.

• 1 floating holiday for non-exempt employees.

• Paid day off for birthdays.

• Paid holiday shutdown at year-end.

• 4 paid personal wellness days.

• 16 paid vacation days per full calendar year for non-exempt employees.

• Flexible vacation time off program with no set limit for eligible exempt employees, subject to availability and business needs.

• 80 hours of sick leave provided upon hire and each January 1 thereafter.

• Up to 80 hours of unused sick time can be carried forward.

• Additional paid leave for critical or emergency family matters.

• Optional 10 paid volunteer days each full calendar year.

• Performance-based incentive compensation for employees on sales plans, in accordance with the applicable Cisco plan.