Solutions Engineer, Data Management

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Implement Redpoint software in accordance with client-approved Business Requirements and Design documents.

• Create ETL processes to integrate 1st- and 3rd-party data into the marketing data repository utilizing Redpoint Data Management.

• Evolve into a subject matter expert in Redpoint Interaction, our Marketing and Campaign orchestration tool.

• Work in collaboration with development team members and project leadership to deliver solutions that adhere to project standards, raising issues and challenges as necessary.

• Offer support, troubleshooting, and forensic assistance for client implementations, whether Redpoint-hosted or client-hosted.

• Partner with development teams to pinpoint new product features and functionalities.

• Assist in the recruitment of qualified personnel as needed.

⛳️ Requirements

• 2–5 years of experience in a solutions engineering, data engineering, or implementation role.

• Strong problem-solving abilities and the capability to work effectively within a team environment.

• Excellent client interaction and communication skills, both written and verbal.

• Experience in building automations that unify diverse data sources into a single operational or OLAP environment.

• Proficiency in relational database design and data manipulation concepts, including data hygiene and match/merge techniques that support identity resolution and householding.

• Proven knowledge of SQL.

• Experience with ETL/ELT and 3rd-party data integration technologies (e.g., Azure Data Factory, Fivetran, Matillion, Alteryx, Informatica).

• Willingness to travel as required.

• Nice to Have:

• Experience with Snowflake or other cloud data warehouse platforms.

• Familiarity with AI/ML-powered data tools or generative AI applications in a marketing or data context.

• Java experience and familiarity with web services technologies (SOAP, JSON).

• Experience with cloud-based hosting (Microsoft Azure, AWS).

• Background in Marketing Campaign Management or Customer Engagement/CRM, particularly in retail.

• Experience with Tableau or other BI tools.

🏝️ Benefits

• Competitive Medical, Dental, and Vision Insurance.

• Flexible leave policy – take the time you need, when you need it.

• 10 company-paid holidays.