Solutions Engineer – Business & Government

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist potential customers in evaluating Canvas LMS, Canvas Career, and the Instructure Learning Platform.

• Collaborate with regional sales representatives and account executives to design and sell solutions.

• Act as a key knowledge resource for the sales team.

• Lead and oversee the functional and technical evaluation phases of the sales process.

• Provide technical advice to customers and advocate for Instructure products.

• Showcase the Instructure Platform and present Instructure as a partner to corporate stakeholders.

• Identify and assess customer objectives and challenges, aligning them with suitable platform solutions.

• Promote instructional technology strategies that enhance teaching and learning.

• Create and conduct customized product demonstrations.

• Facilitate technical discussions with information technology specialists.

• Identify or create solutions for specific technical or functional needs.

• Comprehend and document customer requirements for effective evaluation and implementation.

• Collaborate with proposal writers to provide functional and technical responses to RFIs/RFPs.

⛳️ Requirements

• Experienced, articulate, and enthusiastic education technologist.

• Practical understanding of teaching, instructional design, and professional learning administration within corporate and/or government environments.

• Familiarity with credentialing and certification program applications and processes related to professional learning.

• Technical expertise in education technology, SaaS, systems integration (including LTI and APIs), business intelligence technologies, HRISs, CRMs, CMSs, SCORM, and digital publishing tools.

• Additional knowledge of ETL, APIs, and database design.

• Strong and persuasive presentation abilities.

• Excellent written and verbal communication skills tailored for corporate and/or government audiences.

• Knowledge and experience in adult learning, professional learning, and compliance training are advantageous.

• Familiarity with RFX processes.

• Self-motivated, independent, and collaborative.

• Organized and analytical, with a creative and adaptive problem-solving approach.

• Access to a nearby airport.

• Willingness to travel up to 50–60% of the time.

• Must successfully pass a background check.

🏝️ Benefits

• Competitive salary.

• Full-time employees are eligible to participate in the ownership program.

• Flexible work environment.

• Generous time off, including local holidays and an annual “Dim the Lights” period in late December.

• Comprehensive wellness programs and mental health support.

• Access to learning and development resources.

• Professional development tools along with tuition reimbursement.

• Necessary technology and tools to excel in your role.

• Motivosity employee recognition program.

• An inclusive and supportive workplace culture.