Lead Specialist, Solution Engineer – Marketing Cloud

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assist the Public Sector and Education Marketing Cloud Sales team in the UK and Ireland.

• Showcase Salesforce Marketing Cloud solutions to operational marketing and IT teams, executive leadership, and public officials.

• Provide engaging presentations and solution demonstrations.

• Facilitate discussions about marketing solutions at various levels of detail.

• Collaborate with extended teams to strategize and execute targeted engagement campaigns.

• Perform in-depth client discovery and ensure that presentations and demonstrations effectively address identified business issues.

• Develop compelling presentation and solution demonstration materials utilizing storytelling techniques.

• Enhance the effectiveness of Marketing Cloud solution messaging in a manner that resonates with customers.

• Oversee multiple simultaneous customer engagements.

• Innovate Salesforce solutions to enrich the experiences of customers and colleagues.

⛳️ Requirements

• Ideally possess a minimum of 2 years of experience in a related role, such as Solution Consultant, Consultant, or Project Lead, preferably within marketing technology.

• Proficiency in using Codex, Claude Code, or other AI tools to code, configure, or create assets is a significant advantage.

• Practical experience with Salesforce Marketing Cloud Engagement or Marketing Cloud Next.

• Ability to collaborate with a broader team to plan and execute targeted engagement campaigns.

• A strong sense of curiosity and determination to conduct thorough and relevant client discovery.

• Exceptional presentation and interpersonal abilities.

• Comfortable delivering presentations to teams, including larger groups, CMOs, and senior officials.

• Results-oriented mindset.

• Capable of managing multiple concurrent customer engagements.

• Ability to operate independently and effectively prioritize tasks.

• Current knowledge of customer marketing, martech, customer experience, and customer engagement trends.

• Eagerness to innovate Salesforce solutions.

• Commitment to ongoing personal development.

• Experience in the Public Sector or Education is advantageous but not essential.

• Practical experience with Salesforce Data Cloud (Data360) is beneficial but not mandatory.

• Relevant digital marketing qualifications or comparable work experience with proven proficiency are advantageous but not essential.

• Experience in product management or implementation is beneficial but not essential.

🏝️ Benefits

• Salesforce benefits and resources to support work-life balance and wellbeing.

• AI agents designed to enhance impact.

• Reasonable accommodations available during the application or recruitment process.

• Inclusive recruitment practices and UK Disability Confident interview scheme for disabled applicants meeting essential criteria.

• Equal opportunity and non-discrimination policies in place.

• Support for benefits, training, education, and career development.