Solutions Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Participate in discovery calls alongside Account Executives and Account Managers to uncover the underlying business challenges behind client inquiries.

• Assess whether the solution necessitates creative expertise, a system, or a combination of both, and align it with the product offerings, services, and AI tool partners.

• Create solution architectures; estimate costs, and draft proposals for systems projects with input from engineering and studio teams.

• Ensure all systems projects undergo a systems review prior to the assignment of engineers.

• Transition sold projects to AI Deployment Strategists for execution, providing clear briefs to the engineering and studio teams.

• Maintain close relationships with larger enterprise accounts post-sale, serving as the leadership representative of the initial agreement.

• Recognize ongoing needs that are not addressed by the current portfolio and contribute them to the product roadmap review process.

• Develop reusable sales materials and conduct enablement sessions for Account Executives and Account Managers.

⛳️ Requirements

• Over 3 years of experience in a client-facing position, such as solutions engineering, technical sales, consulting, product management, or forward-deployed engineering.

• Proven consultative selling abilities and genuine empathy for customers.

• Practical experience with agentic software development; have constructed an agent or common workflow independently.

• Capability to outline solutions and align available tools with customer challenges.

• A background in customer-facing roles or sales paired with technical expertise.

• Familiarity with pricing and scoping deals within realistic timelines, collaborating with sales, product, and engineering teams.

• High levels of agency and accountability.

• Exceptional verbal and written communication skills in English.

• Bonus: Experience with enterprise deals, performance marketing or adtech, creative industry background, founding experience, or AI tools for design and creativity.

🏝️ Benefits

• Competitive salary and performance incentives.

• Opportunities for professional development and career advancement.

• A collaborative and innovative work environment.

• Access to cutting-edge technologies and tools.

• Comprehensive health and wellness benefits.