Solutions Engineer

This is a fully remote position, open to applicants in Colorado, +4 more states.

📋 Description

• Take charge of the technical elements of the pre-sales pipeline, collaborating with account executives from the initial contact to the RFP response.

• Conduct introductory calls, technical demonstrations, architecture workshops, and engage in RFI/RFP processes with both government and commercial clients.

• Evaluate customer applications to ensure compatibility with Game Warden and DevSecOps deployment on AWS or GCP.

• Cultivate and sustain extensive technical expertise in Game Warden, Kubernetes, Docker, Helm, and the related platform ecosystem.

• Align customer feedback with product teams to guide roadmap priorities and feature development.

• Produce technical marketing materials, such as blogs, whitepapers, and case studies.

• Interact with customers regarding cloud infrastructure, DevSecOps tools, compliance accreditation, and cybersecurity architecture.

• Serve as a trusted technical advisor for Second Front Systems, facilitating government adoption of Game Warden.

⛳️ Requirements

• Minimum of 3 years in customer-facing Sales, Solutions Engineering, or Success roles.

• Proven capacity to influence technical decision-makers.

• At least 2 years of hands-on experience in deploying or architecting solutions on AWS, GCP, or Azure.

• Certification or active pursuit of relevant certification is mandatory.

• 3 to 5 years of technical expertise as a software engineer, sales engineer, or technical project manager.

• Demonstrated problem-solving abilities in production environments.

• A minimum of 2 years of software development experience, ideally in full-stack web development.

• Operational familiarity with DevSecOps practices.

• Experience with CI/CD pipelines, including Jenkins, GitLab CI, or ArgoCD.

• Knowledge of containerization technologies, specifically Kubernetes and Docker.

• Capability to articulate technical concepts to non-technical audiences.

• Ability to maintain composure in high-pressure customer scenarios.

• U.S. citizenship is required.

• Residency in an approved hiring hub: DC/Maryland/Virginia; Raleigh/Durham/Chapel Hill, NC; Denver/Colorado Springs, CO; or Dallas/Fort Worth, TX.

• Willingness to travel up to 25% for customer interactions and market-facing activities.

• Active TS/SCI security clearance is preferred.

• Previous experience in federal or commercial sales is preferred.

• Background in military or federal service is preferred.

🏝️ Benefits

• Variable bonus linked to commission and performance.

• Potential eligibility for equity awards.

• Discretionary bonuses available.

• 100% employer-covered medical, dental, and vision insurance for you and your dependents.

• 401(k) plan with a 3% company contribution.

• Extensive wellness benefits, including a One Medical membership, mental health resources, family planning support, and more.

• Equity incentive plan.

• Technology and home office stipend for new hires.

• Annual professional development allowance.

• Flexible paid time off alongside all federal holidays.

• Generous parental leave policy.

• Flexible remote work options available.

• Employee referral bonus program.