Senior Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Enterprise Account Executives from the initial discovery phase through to closing deals.

• Conduct technical and clinical explorations with healthcare executives and clinical leaders.

• Transform pain points, existing processes, and future goals into specific demonstration criteria tailored to each deal.

• Provide customized demonstrations, executive presentations, workshops, and proof-of-concept builds for enterprise opportunities.

• Manage demo environments that align with prospects' clinical workflows.

• Lead the evaluation of current-state systems, HRIS and LMS integrations, single sign-on, data flows, and compliance requirements.

• Collaborate with Account Executives on business cases related to clinical and quality outcomes, educator time, accreditation readiness, and return on investment.

• Oversee the technical, integration, and security components of RFIs, RFPs, and questionnaires.

• Address technical inquiries during the sales process.

• Maintain the demo playbook and certify Account Executives to present smaller deals.

• Document agreed-upon solutions for seamless implementation handoff.

• Provide field insights back to product development.

• Record demo activities in HubSpot.

⛳️ Requirements

• A minimum of 5 years in a pre-sales, solution consulting, or sales engineering position at an enterprise SaaS company.

• Expertise in healthcare workforce, clinical education, learning, or human capital management applications.

• Experience selling to health systems or hospitals, with knowledge of nursing, clinical education, and HR operations.

• Proven success in managing discovery-to-demo processes on deals with an annual contract value exceeding $100K, including executive presentations and responses to RFPs.

• Strong discovery, presentation, and persuasion skills when engaging with C-level executives, including those in CNO and CHRO offices, as well as hospital IT and security teams.

• Proficiency in HRIS and LMS integrations, single sign-on, and data flow management.

• Experience in developing demo environments, demo workflows, and seller enablement strategies.

• Capable of handling multiple opportunities under pressure and proficient in using HubSpot or similar CRM systems.

• Must be based in the U.S. and authorized to work in the country.

• Willingness to travel for conferences and on-site demonstrations.

• A clinical background, such as RN, MSN, nursing informatics, or nursing professional development, is preferred.

• Experience in competency management, clinical education, or healthcare workforce platforms is preferred.

• Familiarity with accreditation and regulatory standards for clinical staff is preferred.

• Understanding of AI and analytics for designing demos and proofs of concept is preferred.

🏝️ Benefits

• Flexible paid time off with no accruals, caps, or forms required.

• Paid U.S. federal holidays.

• Comprehensive medical, dental, and vision insurance.

• 401(k) plan with company matching contributions.

• A learning-oriented culture supported by global subject-matter experts and investment in professional development.