Solution Architect – APAC

This is a fully remote position, open to applicants in Singapore, +1 more country.

📋 Description

• Serve as the main technical contact for Silent Eight clients in the Asia-Pacific and Middle East regions.

• Address technical inquiries from customers during pre-sales and Proof of Value discussions.

• Conduct Proof of Value engagements utilizing data provided by clients.

• Comprehend clients' infrastructure, tooling, and both technical and business needs.

• Design and implement scalable, secure, and maintainable solutions that integrate with client systems.

• Assess custom requests and deliver solution proposals, effort estimates, and delivery plans.

• Create design diagrams, architecture overviews, and technical specifications.

• Assist project and client infrastructure teams through installation, go-live, and post-implementation adoption phases.

• Offer third-line support and investigate issues within customer environments.

• Collaborate with Sales, Engineering, and Product teams.

• Act as a liaison between customers and the engineering team in Poland across different time zones.

• Aid existing clients in adopting new services.

• Travel occasionally for customer engagements, approximately twice a year for 2–3 days during project kick-off.

⛳️ Requirements

• Minimum of 3 years of experience in solution or software architecture.

• Proficient in English at a minimum C1 level.

• Practical experience in deploying and troubleshooting workloads on Kubernetes, including pods, deployments, services, ingress, configurations, and secrets.

• Familiarity with cloud building blocks such as managed Kubernetes, managed databases, object storage, networking, and access policies.

• Strong expertise in Java programming.

• Solid understanding of microservices and distributed systems.

• Comprehensive knowledge of OOP, SOLID principles, design patterns, integration patterns, and test-driven development.

• Experience in designing and managing production-grade deployments in both cloud and on-premise settings.

• Hands-on experience with CI/CD pipelines and containerization technologies, including Docker and Kubernetes.

• Good working knowledge of Linux operating systems.

• Ability to produce clear and concise architecture documents and diagrams.

• Practical and hands-on approach to problem-solving.

• Willingness to learn and stay updated with new technologies.

• Patience and composure in explaining technical subjects to non-technical customers.

• Confidence in presenting to clients and independently leading customer meetings.

• Located in Singapore or Poland, with the ability to work on Singapore time (GMT+8).

• Experience in delivering services to banks or insurers in regulated environments is highly advantageous.

• B2B contract in Poland or employment contract in Singapore.

🏝️ Benefits

• Paid time off.

• Permanent remote work arrangement, with occasional travel to clients.

• Quarterly wellness allowance.

• Genuine opportunities for advancement and professional growth.

• Paid Development Days.

• In-house training programs.

• Lunch-and-learn sessions.

• Team-building activities and offsite events.

• A collaborative and friendly work environment.