Solutions Engineer

This is a fully remote position, open to applicants in Arizona, +35 more states.

📋 Description

• Act as the main technical liaison for a suite of Premier accounts.

• Upgrade customer infrastructure utilizing Switching and Campus Fabric architectures.

• Design robust, scalable, and secure networking environments.

• Assist customers in achieving their digital transformation objectives.

• Connect intricate engineering demands with the needs of executive stakeholders.

• Serve as a mentor and technical guide.

• Empower internal teams and customer engineering personnel to maintain and enhance network environments.

• Uphold high standards of network performance and uptime.

• Collaborate with architects, engineers, internal teams, and customer engineering personnel.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

• Over 7 years of experience in systems engineering, network architecture, or a similar technical domain.

• Extensive technical knowledge in enterprise switching, including L2/L3 protocols, VXLAN, and EVPN.

• Proven track record of designing and managing Campus Fabric deployments for enterprise settings.

• Excellent communication skills for articulating technical concepts to both technical personnel and business leaders.

• Capability to lead technical projects and mentor junior engineers.

• Experience in supporting high-touch, enterprise-level Premier accounts is preferred.

• Familiarity with software-defined networking and automated provisioning workflows is a plus.

• Active professional-level industry certifications such as CCIE, CCNP, or equivalent are preferred.

• Experience with multi-vendor integration and transitioning from legacy to modern networks is desired.

• Experience in enablement activities, including technical documentation, workshops, and knowledge-transfer sessions is a plus.

• A collaborative, proactive, customer-oriented professional demeanor is preferred.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a matching contribution from Cisco.

• Paid parental leave.

• Coverage for short- and long-term disability.

• Basic life insurance.

• Potential grants of Cisco restricted stock units, which vest following continued employment.

• 10 paid holidays each full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for the employee's birthday.

• Paid year-end holiday shutdown.

• 4 paid days off dedicated to personal wellness.

• 16 days of paid vacation each full calendar year for non-exempt employees.

• Flexible vacation time off program with no specified limit for eligible exempt employees.

• 80 hours of sick leave provided upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick leave can be carried over annually.

• Additional paid leave for critical or emergency family matters.

• Optional 10 paid volunteer days each full calendar year.

• Annual bonuses for non-sales roles, subject to Cisco policies.

• Performance-based incentive pay for employees on sales plans.