Solutions Engineer

This is a fully remote position, open to applicants in Arizona, +6 more states.

📋 Description

• Act as the main technical liaison between Cisco and CDW’s presales team.

• Collaborate effectively with Partner Leaders, Account Managers, and CDW Solution Architects.

• Design and execute technical enablement programs, hands-on labs, demonstrations, and technical workshops.

• Facilitate the adoption of Cisco Catalyst, Meraki, ThousandEyes, Security/SASE, and AI-ready infrastructure platforms.

• Lead escalations for high-stakes, complex opportunities.

• Conduct joint architectural design sessions and proof-of-value strategies.

• Collaborate on territory mapping, demand-generation initiatives, and architectural business plans.

• Serve as a feedback channel advocating for the specific needs of CDW to Cisco Business Units and Product Management.

• Provide consultative technical, professional, and sales support to CDW engineering teams.

• Utilize AI tools such as Cisco MyAgent, Claude, and OpenAI to enhance Cisco’s growth strategy with CDW.

⛳️ Requirements

• Over 4 years of experience working directly with or within Tier-1 National Partners, System Integrators, or Value-Added Resellers (VARs).

• Capability to articulate technical value across CDW engineering practices and influence technical practice leaders and executives.

• Hands-on experience with Cisco Catalyst 9000 series, Catalyst Center (DNA Center), Meraki full-stack, and Cisco Security/SASE solutions.

• Excellent communication skills with the ability to simplify complex architectures for discussions at the C-suite level.

• Proven ability to lead high-stakes technical negotiations.

• Experience in designing and delivering technical workshops, hands-on labs, or enablement programs.

• Preferred: At least 2 years of professional IT experience as a Systems Engineer, Solutions Architect, or Technical Consultant.

• Foundational understanding of enterprise networking, including switching, routing, and SD-WAN.

• Foundational knowledge of cloud or cybersecurity principles.

• Experience in a collaborative sales or engineering environment.

• Bachelor’s degree in a technical field or equivalent practical experience is preferred.

• Active CCNA or higher-level industry certification is preferred.

• Demonstrated application of AI tools or automation to optimize technical workflows.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available, vesting after continued employment.

• 10 paid holidays each full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for employee’s birthday.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness.

• 16 days of paid vacation per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time off provided upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick time may be carried forward.

• Additional paid time away for critical or emergency family issues.

• Optional 10 paid volunteer days each full calendar year.

• Annual bonuses for non-sales roles, subject to Cisco policies.

• Performance-based incentive pay for employees on sales plans.