Solutions Deployment Engineer

This is a fully remote position, open to applicants in Sri Lanka.

📋 Description

• Perform site assessments to analyze client IT and physical settings against established prerequisites.

• Oversee both on-site and remote installations, ensuring device network connectivity, configuration, and operational commissioning of Avery Dennison's digital solutions and hardware.

• Evaluate customer ERP, WMS, and MES software architectures.

• Create data exchange interfaces, API integrations, VPNs, firewalls, network layouts, and remote access configurations.

• Collaborate with the product team to develop integration software components as needed.

• Assist with the setup, calibration, and troubleshooting of RFID printers, undermount readers, tunnels, HDRC, and associated hardware.

• Ensure adherence to GS1 standards, including GTIN and SGTIN/EPC, as well as EPCIS business processes where applicable.

• Work alongside Delivery Managers and Product Owners to define deployment timelines, scoping documents, and technical access requirements.

• Act as the primary technical resource during hypercare phases.

• Address site issues, log defect tickets, contribute to SOPs and playbooks, provide end-user training, and facilitate the transition of operations to support teams.

⛳️ Requirements

• Solid background in general IT, network security, and cloud-based software environments.

• Experience in API design, software development (e.g., C# / .NET Core / Python), and hardware integration.

• Essential experience in technical consulting, customer-facing delivery, or solutions engineering within global, multicultural enterprise settings.

• Understanding of GS1 standards, RFID infrastructure, and agile software development processes.

• Proficient in utilizing AI tools for daily tasks, data transformation, and analysis.

• Strong technical problem-solving ability under live go-live pressure.

• Exceptional collaboration and communication skills.

• Willingness to travel 25%–30% for customer site assessments, commissioning, and go-live activities.

• Successful completion of a thorough background check and drug screening required post-offer.

• Capability to work in a role involving on-site customer interactions and travel.

🏝️ Benefits

• Inclusive Healthcare: Anthem Inclusive Care no-cost program.

• Medical insurance and healthcare options largely available starting from the first day of employment.

• Employee Savings Plan (401(k)): automatic 3% contribution plus 50% matching on the first 7% contributed.

• Generous vacation program.

• Remote work arrangement.

• Professional exposure to global materials science and digital identification solutions.

• Video and/or in-person interview identity verification.

• Post-offer background check and drug screening.