Site Reliability Engineer

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Design, implement, and oversee tools utilized for the development, deployment, monitoring, and support of cloud infrastructure and services.

• Establish and monitor SLIs and SLOs, employing error budgets to balance reliability initiatives with feature velocity.

• Monitor and troubleshoot cloud resources and applications through the observability stack.

• Engage in an on-call rotation and collaborate with development and IT teams to resolve incidents.

• Automate and enhance processes to increase the efficiency and reliability of cloud operations.

• Monitor and analyze cloud resource consumption to uncover cost-saving opportunities.

• Construct and sustain infrastructure-as-code for the Azure environment utilizing Bicep/OpenTofu.

• Facilitate the transition from manual portal-driven modifications to GitOps-based workflows.

• Assist in the deployment and configuration of InRule products and solutions.

• Propose changes in application architecture or design to enhance security, performance, and efficiency.

• Implement Azure security measures, including access management, secure baselines, and monitoring.

• Support least-privilege access, just-in-time elevation with Azure PIM, and initiatives for detecting infrastructure drift.

• Aid in the onboarding or tuning of SAST, DAST, and SCA security scanning in CI/CD pipelines.

• Design and deploy workflows for tracking release changes, vulnerability triage, and incident response.

⛳️ Requirements

• A minimum of 5 years of experience in cloud operations, site reliability engineering, or DevOps.

• Robust understanding of core cloud services, including compute, serverless, managed databases, storage, and secrets management on AWS, Azure, or GCP.

• Proficiency in PowerShell and other scripting or programming languages such as SQL, Python, C#, or JavaScript.

• Experience with infrastructure-as-code tools like OpenTofu, Bicep/ARM, or Pulumi.

• Direct experience with at least one major observability platform: Datadog, New Relic, ELK, Prometheus/Loki/Grafana.

• Familiarity with OpenTelemetry-based instrumentation.

• Strong DevOps principles and CI/CD experience with GitHub Actions, Azure DevOps, or similar tools.

• Experience with Linux operating systems and tools such as Docker and Kubernetes.

• Willingness to take responsibility for security-related tasks.

• Experience with Azure Cloud, including Functions, Container Solutions, SQL Database, Storage, and Key Vault.

• Practical experience with Azure security tools, including Entra ID, Defender for Cloud, Sentinel, and Azure Policy.

• Background in operating within a regulated environment such as SOC 2, ISO 27001, or HIPAA.

• Knowledge of networking, DNS, VPC, and database operations and concepts.

• Exposure to Windows Server and IIS configuration and maintenance.

• Experience with configuration management tools such as Ansible, Puppet, or Chef.

• Must be authorized to work in the United States without current or future sponsorship, or be located in Sweden for the Sweden position.

🏝️ Benefits

• Competitive compensation and benefits package.

• Flexible working environment.

• Opportunities for professional growth within a scaling SaaS organization.

• Collaborative culture with strong partnerships across Support, Engineering, Product, and Customer Success.

• Chance to build and shape a premium support function that delivers measurable customer impact.