Solutions Consultant, Product Analytics & Growth

This is a fully remote position, open to applicants in Saudi Arabia.

📋 Description

• Take charge of Mixpanel clients and prospects across Saudi Arabia, UAE, Bahrain, and Qatar.

• Engage with both prospective and existing customers to comprehend their products, customer journeys, business models, and growth objectives.

• Identify challenges related to acquisition, activation, conversion, engagement, retention, and monetization.

• Convert business challenges into actionable product analytics solutions.

• Create Mixpanel use cases tailored to customer priorities.

• Suggest measurement frameworks, KPIs, event structures, and analytics strategies.

• Consult with Product, Growth, Marketing, Data, and leadership teams.

• Conduct Mixpanel product demonstrations utilizing actual customer use cases.

• Clarify the relevance of Mixpanel to product and growth inquiries.

• Showcase funnels, retention, cohorts, user journeys, segmentation, session replay, and other Mixpanel functionalities.

• Assist in technical discovery regarding SDKs, event tracking, integrations, data architecture, and implementation.

• Organize proof-of-concepts, trials, and evaluations.

• Manage opportunities from initial discovery through commercial discussions to closing.

• Collaborate with Omtera’s commercial team to construct proposals and present commercial options.

• Oversee customer follow-ups and next steps.

• Work alongside Mixpanel account teams on pricing, deal structures, and partnership opportunities.

• Aid customers in developing business cases for adopting or expanding Mixpanel.

• Spot expansion opportunities, adoption challenges, and new use cases within existing accounts.

• Facilitate renewals and account growth.

• Cultivate relationships with product, growth, digital, marketing, and data leaders across the GCC.

• Identify and nurture enterprise and high-growth opportunities.

• Participate in customer meetings, executive briefings, partner sessions, conferences, roundtables, meetups, and industry events.

• Assist in organizing Omtera and Mixpanel customer events.

• Track opportunities from initial interaction to commercial outcomes.

• Be prepared to travel internationally across the GCC as necessary.

• Help customers establish reliable product analytics practices and enhance activation, conversion, and retention.

• Support Omtera in increasing Mixpanel adoption, customer references, regional events, and scalable Product Analytics practices throughout the region.

⛳️ Requirements

• 2–4 years of relevant professional experience (ideal).

• Experience directly engaging with customers in SaaS, consulting, technology, or digital products.

• Strong knowledge of product analytics and digital customer journeys.

• Familiarity with Mixpanel, Amplitude, GA4, Adobe Analytics, Contentsquare, Heap, or similar platforms.

• Understanding of funnels and conversion, activation, retention, cohort analysis, engagement, segmentation, user journeys, churn, experimentation, and product and growth KPIs.

• Ability to analyze a business problem and translate it into a clear solution.

• Confidence in presenting software and solutions to customers.

• Excellent communication and stakeholder-management skills.

• Commercial awareness and interest in how technology solutions are marketed and sold.

• Proficient in written and spoken English.

• Strong organizational skills and follow-up discipline.

• Capacity to manage multiple customers and opportunities concurrently.

• Proactive and accountable work style.

• Hands-on experience with Mixpanel is a plus.

• Experience in creating tracking plans or event taxonomies is a plus.

• Experience in product analytics implementation is a plus.

• Basic understanding of APIs, SDKs, and data integrations is a plus.

• Basic SQL knowledge is a plus.

• Experience with mobile or web products is a plus.

• Background in SaaS, fintech, e-commerce, marketplaces, gaming, telecom, or digital businesses is a plus.

• Previous experience in Saudi Arabia or the wider GCC market is a plus.

• Proficiency in Arabic is a plus.

• Experience in delivering software demonstrations is a plus.

• Experience in supporting commercial proposals or SaaS sales processes is a plus.

• Experience organizing or participating in customer events is a plus.

• Comfort in having technical discussions with product, analytics, and engineering teams.

• A CV and a brief introduction outlining relevant experience are required for application.

🏝️ Benefits

• 100% remote working environment.

• Significant ownership from day one.

• Direct exposure to enterprise and high-growth companies across the GCC.

• Opportunity to collaborate with Mixpanel and other leading global technology firms.

• International customer portfolio.

• Opportunities to travel across Saudi Arabia, UAE, Bahrain, Qatar, and other markets.

• Participation in customer events, conferences, and executive meetings.

• Exposure to Product Analytics, AI, Customer Engagement, Growth, and Data projects.

• Learning, certification, and professional development opportunities.

• Private health insurance.

• Birthday leave.

• Flexible remote-working culture.

• A fast-paced environment where innovative ideas can swiftly come to fruition.