Solutions Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Work together with the Partnerships (Sales) team throughout the sales process as a reliable technical and product advisor to potential clients.

• Facilitate technical discovery sessions with benefits leaders and create comprehensive Lyra solutions.

• Lead and present customized product demonstrations and technical presentations.

• Manage the technical response components for RFPs and proposals.

• Assist in account strategies by aligning technical solutions and value propositions with client objectives and benefits infrastructure.

• Act as the product expert during implementation, documenting technical requirements and managing client expectations.

• Collaborate with operations stakeholders to enhance processes and identify efficiencies.

• Partner with channel collaborators to establish best practices and operational efficiency.

• Gather and analyze market feedback, competitive insights, and client needs for the Product/Engineering teams.

• Work alongside Sales Enablement and Marketing on sales tools, technical content, and demonstration scripts.

• Contribute to Lyra's sales process and growth objectives while reporting to the Head of Solution Consulting.

⛳️ Requirements

• A minimum of 5 years of experience in a Solution Consultant role, Behavioral Health, or Health Plan Operations Leader, preferably within the behavioral health, enterprise benefits, or healthcare technology sectors.

• Background in benefits consulting and/or clinical experience is preferred.

• Proven history of independently managing the technical sales cycle and consistently aiding in the closure of intricate enterprise deals.

• In-depth knowledge of the employer benefits landscape, specifically in behavioral health, employee benefits, health plans, HR technology, benefits administration systems, and compliance requirements like HIPAA.

• Possesses a highly consultative and strategic mindset.

• Exceptional presentation and communication abilities.

• Capable of conveying complex technical and clinical concepts to a varied audience, from benefits administrators to technical architects and C-suite executives.

• Genuine enthusiasm for Lyra's mission and a commitment to enhancing access to high-quality behavioral healthcare.

• Willingness to travel 15%–30% of the time.

🏝️ Benefits

• Comprehensive healthcare plans (including medical, dental, vision, FSA/HSA, life, and disability insurance).

• Lyra for Lyrians; access to coaching and therapy services.

• Equity in the company via discretionary restricted stock units.

• Competitive paid time off policies, including vacation, sick days, and company holidays.

• Paid parental leave.

• 401K plan with up to 3% matching.

• Monthly technology allowance.

• Well-being perks and activities.

• Surprise swag items.

• Regular community celebrations.