Solutions Architect – Nordics

This is a fully remote position, open to applicants in Sweden.

📋 Description

• Expand Cohere's presence in the Nordics and throughout the broader European market.

• Collaborate with account executives, partners, and executive leadership to articulate and showcase the value of Cohere's technology.

• Cultivate a comprehensive understanding of customer challenges and align them with Cohere's solutions.

• Manage the technical relationship with stakeholders from customers and partners.

• Enhance both internal and external utilization of Cohere products.

• Collect customer feedback and insights to inform the development of future products.

• Oversee the design and execution of customer pilots for key enterprise and government clients.

• Lead technical discussions during customer calls.

• Design enterprise architectures for North deployments.

• Conduct in-depth analyses of customer inquiries and Cohere technology.

• Facilitate customer evaluations and pilot programs.

• Create and document processes to assist solutions architects and related teams in scaling efforts.

• Collaborate with Product and Engineering teams to ensure offerings meet customer requirements.

• Work alongside partners to devise strategies that enable and expedite their customer engagements.

• Convert customer business goals into technical solutions.

• Act as the customer's voice and bridge to the product team.

• Offer best-practice advice, identify opportunities for platform enhancement, nurture technical advocates, and promote adoption.

⛳️ Requirements

• Minimum of 3 years in customer-facing technical pre/post-sales roles such as Solutions Architect, Solutions Engineer, Sales Engineer, or Digital Strategy Consultant.

• A strong enthusiasm for Generative AI, with an understanding of the strengths and limitations of Generative LLMs and AI technologies.

• Knowledge of foundational ML concepts, including training methodologies and evaluation techniques.

• Exceptional communication skills, capable of presenting to both CEOs and technical audiences.

• Ability to excel in ambiguous and unexplored environments.

• Proven capability to identify and implement effective processes in unstructured settings.

• Proficient in Python and familiar with Assistive Coding tools.

• Professional fluency in English for business and technical discussions.

• Preferred: At least 2 years of experience in architecting, deploying, or consulting on NLP/AI/LLM solutions.

• Preferred: Fluency in Swedish, Danish, or Norwegian.

🏝️ Benefits

• Weekly lunch stipend of $75/£75 or the equivalent in your local currency.

• Comprehensive health and dental benefits, with a dedicated budget for mental health support.

• RRSP matching, 401K, and Pension Scheme options.

• Full parental leave top-up for up to 6 months, applicable to either parent.

• Annual enrichment benefits covering arts & culture, fitness/wellness, quality time, and workspace improvement credits.

• Education and learning stipend for conferences, courses, and coaching opportunities.

• Six weeks of paid vacation (30 working days).

• Budget allocated for travel to other offices for remote employees.

• Annual company offsite event.

• Daily lunch program, snacks, and regular community and social events for office-based staff.

• Co-working benefits for employees who are not close to an office.

• $500 home office stipend.