Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Interact with public sector clients both onsite and remotely during the pre-sales phase.

• Provide customized demonstrations, technical presentations, and practical workshops.

• Partner with the sales team to define and implement account strategies that promote GitLab adoption in government settings.

• Take ownership of designing and delivering proof of concept and proof of value initiatives.

• Assist with tenders, audits, and contribute to technical proposal development.

• Develop Customer Success Plans that include technical success criteria and handoff information.

• Foster relationships with both technical and business stakeholders.

• Relay customer feedback to Product, Sales, Marketing, and other departments.

• Maintain knowledge of GitLab, software development, operations, cloud practices, and create reusable assets for customers and partners.

• Conduct Value Stream Assessments to pinpoint enhancements in software delivery.

⛳️ Requirements

• Experience in technical pre-sales, consulting, or IT-related roles.

• Preferably experience with U.S. public sector or federal clients.

• Practical experience using GitLab.

• Understanding of CI/CD, DevSecOps, automation, modern software development, and operational practices.

• Familiarity with cloud computing platforms and associated technologies in regulated or security-sensitive environments.

• Capability to relate technical solutions to quantifiable business or mission results.

• Proficiency in advising senior stakeholders on trade-offs and options.

• Excellent communication and relationship-building abilities.

• Knowledge of GitLab's Solutions Architect handbook and related materials.

• Willingness to learn, seek feedback, and acquire new skills.

🏝️ Benefits

• Comprehensive benefits to support your health, finances, and overall well-being.

• Flexible Paid Time Off policy.

• Access to Team Member Resource Groups.

• Equity Compensation & Employee Stock Purchase Plan.

• Fund for Growth and Development opportunities.

• Parental leave benefits.

• Support for home office setup.

• Incentive pay aimed at achieving up to 100% of the offered base salary for sales positions.