Solution Engineer – ValueOps

This is a fully remote position, open to applicants in Connecticut, +9 more states.

📋 Description

• Conduct value alignment with strategic clients.

• Establish connections across the IT and business sectors of customers or partners.

• Comprehend, create, document, and disseminate knowledge regarding portfolio management, agile transformation, challenges, and the potential impact of upcoming projects.

• Serve as a trusted resource in the early stages of the customer decision-making process.

• Identify and spearhead adoption initiatives with key clients.

• Maintain records of account opportunities, engagement, and adoption metrics.

• Oversee and guide team members within designated accounts.

• Keep abreast of the Agile Operations Division's capabilities and products across the portfolio.

• Sustain a functional and technical understanding of the ValueOps domain.

• Stay informed about third-party solutions and tools relevant to the domain.

• Conduct demonstrations and proofs of value for PPM and Agile solutions.

• Present solution and adoption roadmaps to clients.

• Collaborate with Sales, R&D, Services, and Management across assigned accounts.

• Work together with other domain members within the territory.

• Participate in defining and executing account marketing initiatives.

⛳️ Requirements

• Bachelor’s degree with 12+ years of relevant experience, or a master’s degree with 10+ years of experience in a technology or business-related field.

• Eager and willing to comprehend the customers' motivations.

• Capable of transitioning customers from a relationship to a partnership model.

• Strong expertise in Project & Portfolio Management, FinOps, Infrastructure Portfolio Management, and Agile management solutions such as Clarity, Planview, Jira, ServiceNow, Apptio, and others.

• Familiarity with Agile frameworks, including SAFe.

• Ability to grasp client business challenges and clearly define and communicate software solutions.

• Proficient in engaging with business users to discuss and document business requirements and translate them into functional applications.

• Comprehensive understanding of business and IT management.

• Excellent presentation skills, including software demonstration abilities.

• Outstanding interpersonal and communication skills.

🏝️ Benefits

• A flexible remote work setup that encourages a balance between work and personal life.

• A competitive compensation and benefits package that acknowledges the team's achievements.

• Discretionary annual bonuses.

• Attractive equity grants for new hires.

• Annual equity awards.

• Medical, dental, and vision insurance plans.

• Participation in a 401(K) plan with company matching.

• Employee Stock Purchase Program (ESPP).

• Employee Assistance Program (EAP).

• Company-sponsored holidays.

• Paid sick leave and vacation time.

• Paid Family Leave and additional leaves of absence in accordance with applicable laws.