Solution Engineer, Sales

This is a fully remote position, open to applicants in Texas.

📋 Description

• Act as the technical subject matter expert throughout the entire sales process, from discovery to solution validation and planning for implementation.

• Provide customized product demonstrations specifically designed for rehabilitation therapy organizations.

• Emphasize clinical, operational, and financial outcomes during demonstrations.

• Collaborate with the Sales team to grasp customer objectives and convert business needs into scalable technological solutions.

• Guide customers in optimizing rehabilitation workflows, including scheduling, documentation, billing, claims management, and best practices in Revenue Cycle Management (RCM).

• Work alongside Product, Engineering, and Customer Success teams to shape product direction and represent customer requirements.

• Utilize AI-powered tools and features to enhance demonstrations and expedite problem-solving.

• Spot opportunities for improving customer outcomes.

• Create technical proposals, solution designs, and recommendations focused on ROI.

• Keep abreast of trends in rehabilitation technology, healthcare operations, RCM, interoperability, and artificial intelligence.

• Assist in strategic sales initiatives as a trusted advisor to both executive and operational stakeholders.

⛳️ Requirements

• A minimum of 3 years of experience in Solutions Engineering, Sales Engineering, Solution Consulting, Technical Consulting, or a similar customer-facing technical role.

• Experience in healthcare technology, rehabilitation software, EHR systems, practice management, billing, or related healthcare SaaS environments.

• Solid understanding of Revenue Cycle Management (RCM), encompassing claims processing, reimbursement workflows, payer interactions, denials management, and billing operations.

• Capability to articulate complex technical concepts into clear business value for both technical and non-technical audiences.

• Proven experience in designing and delivering tailored software demonstrations and technical solutions.

• Proficiency with AI-enabled tools and technologies.

• Strong analytical thinking and problem-solving abilities.

• Excellent consultative communication skills.

• Ability to establish credibility with clinical, operational, financial, and executive stakeholders.

• Bachelor's degree in Computer Science, Engineering, Healthcare Information Systems, Business, or a related field, or equivalent practical experience.

• Willingness to travel as necessary to support customer and prospect engagements.

🏝️ Benefits

• Equal opportunity employer.

• Workplace focused on Diversity, Equity, Inclusion, and Belonging.

• Confidential handling of applicant information in accordance with EEO guidelines.

• Remote work arrangement available in Texas.

• Travel support for customer and prospect engagements as required.