Solution Engineer – FedRAMP

This is a fully remote position, open to applicants in New York.

📋 Description

• Take charge of the technical strategy for sales opportunities in collaboration with Account Executives.

• Lead the discovery process by exploring customer architecture, telemetry sources, operational challenges, business drivers, and success criteria.

• Create and present customized demonstrations that are linked to real customer use cases.

• Oversee technical evaluations and proof-of-concept initiatives from initial scope to final validation.

• Provide hands-on support for deployment, configuration, integration, and troubleshooting during evaluations.

• Collaborate with customers on logs, metrics, traces, Kubernetes, cloud environments, applications, and security use cases.

• Articulate Coralogix’s architecture, unique differentiators, and value proposition to both technical and executive audiences.

• Identify technical risks, eliminate obstacles, and guide customers toward making successful technical decisions.

• Collaborate with Product, Engineering, Customer Success, and Support teams to convey field feedback and enhance sales effectiveness.

• Assist customers in deploying, configuring, integrating, troubleshooting, and validating Coralogix within their environments.

⛳️ Requirements

• More than 5 years of experience in a customer-facing technical role such as Solutions Engineering, Pre-Sales, Solution Architecture, Technical Consulting, DevOps, SRE, Platform Engineering, or Security Engineering.

• Strong hands-on technical skills in deployment, configuration, troubleshooting, and integration tasks.

• Comprehensive understanding of observability, encompassing logs, metrics, traces, APM, dashboards, alerting, and infrastructure monitoring.

• Proven experience in leading technical evaluations, conducting product demonstrations, and managing proof-of-concept processes.

• Ability to communicate effectively and credibly with engineers, DevOps, SRE, platform, and security teams.

• Confidence in engaging with executives and translating technical value into business outcomes.

• Practical experience in cloud-native environments, distributed systems, containers, and modern infrastructure.

• Proficiency in coding or scripting with languages such as Python, Go, Java, JavaScript, Bash, or similar.

• Strong communication skills, ownership mentality, follow-through, and commercial acumen.

• Experience with Kubernetes and containerized environments.

• Familiarity with AWS, Azure, or GCP.

• Knowledge of OpenTelemetry.

• Experience with Prometheus.

• Proficiency with Docker.

• Experience in APM and distributed tracing.

• Knowledge of log analytics and telemetry pipelines.

• Experience with SIEM or security monitoring.

• Familiarity with infrastructure monitoring.

• Experience with RUM.

• Proficiency in Terraform, Helm, or deployment automation.

• Experience with CI/CD workflows.

• Knowledge of application instrumentation and debugging.

🏝️ Benefits

• Healthcare.

• Dental benefits.

• Mental health benefits.

• 401(k) plan with company match.

• Paid sick time.

• Paid time off.