Solution Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Sales and Client Success to articulate Finalsite's value, vision, and strategy to prospects, clients, and partners.

• Conduct technical discovery to understand each school's objectives, existing systems, and requirements prior to demonstrations.

• Provide customized, outcome-oriented product demonstrations, both virtually and in-person, aligning features with buyer needs.

• Support the preparation of Requests for Proposals (RFPs).

• Address product and technical inquiries from the sales team and internal Solution Engineering support channels.

• Develop and maintain demo and sandbox sites that showcase the advantages of Finalsite solutions.

• Convey product feedback and competitive insights to Product, Sales, and Solution Engineering colleagues.

• Maintain accurate records and opportunity data in Salesforce.

• Respond promptly and accurately to assist the sales team throughout the purchasing process.

• Collaborate with the broader sales organization on initiatives aimed at enhancing sales-cycle efficiency and quality.

⛳️ Requirements

• In-depth knowledge of SaaS platforms and third-party integrations, or proven experience with similar software and systems integrations.

• Experience in selling to or supporting complex customers within a team selling environment.

• Excellent presentation skills for both technical and non-technical audiences.

• Strong attention to technical accuracy when reviewing RFP and proposal submissions.

• Familiarity with Responsive (RFPIO) or a comparable RFP platform is advantageous.

• Comfortable utilizing AI tools in daily tasks, with the discernment to verify their outputs.

• Prior experience in the education sector or in software solutions engineering is preferred.

• Motivated, competitive mindset.

• Supportive mentality with a keen eye for detail.

• Strong customer-centric approach and relationship-building skills with diverse groups.

• Clear and effective written and verbal communication abilities.

• Capability to manage multiple priorities and adapt swiftly in a dynamic environment.

• Solid problem-solving skills and creative decision-making abilities.

• Strong listening, organizational, and time management skills.

• Ability to work collaboratively and independently without close supervision.

• Willingness to travel at least 25% of the time within the U.S.

• Current and ongoing residency in the United States is required to secure and maintain employment.

🏝️ Benefits

• Competitive benefits package.

• Opportunities for professional development.

• A collaborative culture founded on partnership and purpose.

• Fully remote employment opportunity with 100% flexibility.