Solution Engineer

This is a fully remote position, open to applicants in Texas.

📋 Description

• Facilitate AI-driven discovery sessions and gather requirements

• Recognize opportunities for intelligent decision-making, automation, and optimization

• Convert client needs into comprehensive AI-enabled solutions

• Design and implement scalable Bureau Composer systems

• Develop real-time decision-making workflows and both standard and custom solutions

• Conduct technical presentations, demonstrations, and workshops on AI solutions

• Oversee the production deployment, integration, and troubleshooting of AI-powered solutions

• Collaborate with Sales and Product teams to locate expansion opportunities and enhance incremental revenue

• Ensure compliance with security, governance, and data protection frameworks, including FCRA, FACTA, IAM, and data protection laws

• Create reusable AI solution patterns, accelerators, and strategies

• Work alongside clients, sales, and other departments

• Manage the complete solution lifecycle from client requirements to production-ready architectures

• Report to the Senior Director of Solutions Design

⛳️ Requirements

• Bachelor's degree in computer science, Information Systems, or a related field (or equivalent experience)

• More than 3 years of experience in Solutions Engineering, AI Solutions, or Systems Architecture in client-facing roles

• Hands-on experience with AI applications, LLMs, automation workflows, and enterprise AI use cases

• Proven experience in translating requirements into scalable, production-ready solutions

• Ability to distill complex concepts into simpler terms

• Familiarity with security practices, IAM, data protection, and compliance frameworks

• Background in credit, fraud, identity, or risk analytics domains

• Proficiency in cloud platforms such as AWS, Azure, or GCP

• Experience with Python or SQL programming languages

• Background in supporting pre-sales or solution consulting engagements

• Practical experience applying LLMs or ML models in real-world or production scenarios

• Experience in building or implementing AI-driven workflows, automation, or decision-making solutions

• Experience integrating AI with APIs, applications, or enterprise systems

• Familiarity with prompt engineering, RAG architectures, or LLM orchestration frameworks

• Experience in designing AI-enabled business solutions beyond mere proofs of concept

• Knowledge of API-first, microservices-based architecture

• Familiarity with AWS Lambda, API Gateway, Step Functions, and S3

• Experience with real-time and event-driven systems

• Knowledge of data integration and distributed system design

• Proficient in SQL and data analysis for validation and troubleshooting

• Experience with data pipelines, ETL, and data integration methodologies

• Familiarity with BI/reporting tools like Tableau, Power BI, or Looker

• Understanding of credit risk decision-making, fraud and identity decision-making systems, bureau data, and decision strategies

🏝️ Benefits

• Variable pay opportunities along with a comprehensive benefits package

• Medical, dental, and vision insurance

• Matching 401K contributions

• Flexible work environment; options for remote, hybrid, or in-office work

• Flexible time off policies, including volunteer time off, vacation, sick leave, and 12 paid holidays

• Bonus opportunities

• A culture that is inclusive, people-first, and purpose-driven