Solution Architect – Life Sciences

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Take ownership of the Salesforce Life Sciences Cloud roadmap, which includes change management, training requirements, and communication strategies.

• Collaborate with executive stakeholders to prioritize the product backlog.

• Develop and refine user stories that include clear acceptance criteria.

• Clarify requirements in collaboration with business stakeholders.

• Approve acceptance criteria and make decisions to accept or reject delivered stories.

• Manage Salesforce objects, fields, page layouts, record types, and organizational configuration.

• Create reports and dashboards for business and executive stakeholders.

• Address internal change requests and user incidents across various business units.

• Ensure data integrity and coordinate with relevant product management teams.

• Oversee end-to-end release management and communicate releases across all verticals.

• Facilitate and contribute to Agile ceremonies, including daily stand-ups, sprint planning, backlog grooming, and retrospectives.

• Collaborate with technical and functional delivery teams on backlog grooming and release planning.

• Identify and assist in removing delivery roadblocks.

• Act as a bridge between delivery teams and business stakeholders, ensuring effective communication and mediation of requirements.

• Conduct end-user training and orientation sessions for new hires to enhance adoption.

• Maintain comprehensive Salesforce documentation.

• Recognize opportunities for continuous improvement in team processes.

⛳️ Requirements

• 5-7 years of experience in Salesforce delivery.

• Certification and implementation experience in Salesforce Life Sciences Cloud.

• An active Salesforce Administrator certification or another Salesforce certification is required.

• Familiarity with Salesforce.com or comparable CRM systems.

• Exceptional oral and written communication skills.

• Capacity to work independently.

• Ability to articulate the benefits of a Software as a Service (SaaS) model.

• Basic understanding of the implementation and configuration of enterprise systems like CRM or ERP.

• Quick learner with creative problem-solving skills.

• Team-oriented individual with strong interpersonal skills and the ability to take a leadership role when necessary.

• Attention to detail with the ability to swiftly assimilate and apply new concepts, business models, and technologies.

• Must possess full-time permanent work authorization in the US.

• Willingness to travel with clients or project teams as necessary.

• A Bachelor's Degree is preferred, or equivalent experience.

• Salesforce Health Cloud Accredited Professional certification is preferred.

• SAFe Product Owner/Product Manager certification is preferred.

🏝️ Benefits

• Flexible working hours that prioritize a work-life balance.

• Remote work options available.

• Unlimited Paid Time Off (RTO).

• 401K plan with company matching.

• Comprehensive Medical, Vision, and Dental coverage.

• Competitive opportunities for quarterly bonuses.

• Continuing education and certification reimbursement, particularly within the Salesforce and Snowflake ecosystems.

• Occasional in-house competitions with spot bonuses.

• A flexible and enjoyable team culture.

• Regular team and cultural activities, both virtual and in-person, including Lunch and Learns, Happy Hours, and team-building events.

• Monthly All-Hands meetings.

• An open-door leadership policy that provides access to mentorship and guidance.

• Opportunities for accelerated growth, networking, and career support.

• A culture grounded in trust, transparency, and respect across all levels of the organization.