Software Systems Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee, maintain, and enhance the DAAS Agreements Lifecycle Management System (ALMS), primarily focusing on the DocuSign CLM platform.

• Assess business needs and develop functional and technical specifications for application improvements.

• Design, develop, test, troubleshoot, document, and sustain enterprise software solutions.

• Create and execute application enhancements to boost functionality, performance, and user experience.

• Review existing software solutions and suggest enhancements based on industry best practices.

• Develop and manage APIs and other data integration solutions to facilitate reporting and enterprise data sharing.

• Diagnose and resolve application defects, performance challenges, and production incidents.

• Assist in software testing, deployments, upgrades, and release management processes.

• Produce and maintain technical documentation, system design specifications, and standard operating procedures.

• Work collaboratively with business stakeholders, developers, system administrators, and project teams to deliver technical solutions.

• Ensure application security and compliance with DoD cybersecurity standards and organizational policies.

⛳️ Requirements

• A minimum of eight (8) years of experience in Computer Science, Software Engineering, Information Systems, Information Technology, or a related technical field.

• Proven hands-on experience with DocuSign Contract Lifecycle Management (CLM).

• Experience in designing, developing, testing, troubleshooting, and maintaining enterprise software applications.

• Experience in gathering and converting business requirements into technical solutions.

• Background in developing or supporting APIs, web services, or other system integration technologies.

• Strong troubleshooting and analytical problem-solving abilities.

• Experience in supporting production enterprise applications.

• Exceptional written and verbal communication skills.

• Capability to work independently while effectively collaborating within a cross-functional team.

• Must possess an active Secret Security Clearance.

• Must hold one of the following certifications: CompTIA Security+, CCNA Security, CySA+, GICSP, GSEC, or SSCP.

• Bachelor's degree in Computer Science, Engineering, Information Systems, Information Technology, or a related technical discipline; additional relevant experience may be accepted in lieu of education where applicable.

🏝️ Benefits

• Comprehensive benefits package.

• Paid Time Off (PTO).

• 401k plan with employer contributions.