Outbound Systems Architect

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Take ownership of system-wide outbound performance and output guarantees across all active clients.

• Monitor email volume, reply rates, bounce rates, domain health, deliverability, and downstream objectives.

• Develop proactive diagnostics to resolve deliverability issues before they impact customer outcomes.

• Design, maintain, and expand custom backend domain, inbox, and sending architecture to support over 500K monthly emails.

• Prepare outbound infrastructure for threefold account growth.

• Create a systematic testing engine for subject lines, messaging variations, targeting, and sending schedules.

• Own and enhance prompt systems and LLM workflows to produce high-converting outbound copy and personalization at scale.

• Act as the internal technical expert on cold email systems, connecting campaign operations with product development.

• Establish cross-portfolio benchmarks and performance standards.

• Document outbound best practices in internal playbooks to ensure consistent campaign delivery.

⛳️ Requirements

• Managed complex, multi-account cold email environments at scale (100K+ emails/month), preferably in a fast-paced agency or high-growth managed service setting.

• Demonstrated experience with modern data enrichment, programmatic personalization workflows, and bulk lead verification pipelines.

• Systems-oriented mindset regarding outbound infrastructure, deliverability variables, data pipelines, and outputs.

• Comfortable managing outbound infrastructure within stringent enterprise brand guidelines.

• Knowledgeable in proper domain security, data handling, access controls, and auditable campaign workflows.

• Familiar with inbox provisioning, domain rotation, deliverability maintenance, and contact discovery.

• Metrics-driven and self-sufficient in identifying deliverability drops and underperforming campaigns.

• Experience with high-volume publisher outreach, link acquisition, digital PR, or affiliate partner recruitment is a plus.

• Experience in identifying and prioritizing high-value publishers is a plus.

• Familiarity with AEO, LLM visibility, digital authority, and third-party mentions and citations is a plus.

• Ability to convert operational challenges into clear product requirements and collaborate effectively with product and engineering teams is a plus.

🏝️ Benefits

• Equity in a rapidly expanding startup.

• Competitive benefits package customized to your location.

• Flexible time-off policy.

• Parental Leave.

• A fun-loving and slightly nerdy team that enjoys moving quickly!