Software Support Specialist – Temporary

atCompassion InternationalRemoteUS flagUnited StatesFull-timeCustomer SupportMid-levelSenior$29 – $35/hour

Posted Oct 21

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver technical assistance and development for applications focused on monitoring child development programs.

• Set up survey content utilizing YAML.

• Produce surveys through command-line execution.

• Utilize established source control methods to commit work.

• Evaluate software output and identify areas for process enhancements.

• Collaborate closely with data monitoring specialists and data engineers.

• Create VS Code environments and provide technical support for both existing architectures and new deployments.

• Follow straightforward program logic for new applications and adjust logic in existing ones.

• Maintain software applications through coding, testing, documentation, and implementation processes.

• Ensure technology products deliver expected outcomes and provide value to customers.

• Offer technical support throughout the lifecycle of customer-specific technology products, focusing primarily on Cloud or Purchased applications.

• Participate in cross-functional teams focused on data processes, data governance, and application systems.

• Champion child advocacy and support initiatives aimed at child protection.


⛳️ Requirements

• Bachelor's Degree in a relevant field.

• No experience is necessary beyond the educational requirements specified.

• Equivalent education, training, and/or certification may be accepted as a substitute for the experience and education mentioned above.

• Maintain a personal relationship with Jesus Christ.

• Exhibit a consistent witness for Jesus Christ and demonstrate a Christ-like attitude.

• Dedication to protecting children and reporting any incidents of harm.

• Familiarity with YAML configuration.

• Capability to generate surveys through command-line execution.

• Experience or ability to apply established source control methods.

• Proficiency in testing software output and drafting test plans and documentation.


🏝️ Benefits

• Generous paid time off.

• A 10% contribution to a 403(b) retirement fund in addition to salary.

• Outstanding healthcare coverage.

• Complimentary short-term professional counseling.

• Regular chapel services, prayer groups, and departmental devotionals.

• Geographic differential may be available for employees in specific high-cost labor locations within the United States.

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