Klantenservice Medewerker – Eentalig NL

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Assisting customers from your own workspace

• Providing product advice

• Answering customer inquiries via phone, email, and social media channels

• Resolving customer issues and conducting conversations in your own style

• Meeting with the team at the office on a monthly basis

• Working according to a fixed schedule during the first 4 weeks as part of the onboarding process

⛳️ Requirements

• Proficient in speaking and writing flawless Dutch

• Able to remain calm under pressure and manage resistance during conversations

• Residing within a maximum of 90 minutes travel time by public transport from Antwerp Berchem

• At least 1 year of experience in customer contact

• Flexible availability during the week, especially on Mondays or Fridays

• Standard availability to work on Saturdays

• Committing to a fixed schedule during the first 4 weeks

🏝️ Benefits

• Monthly Work-from-Home allowance of up to €45 net for a fast internet connection and your coffee

• Meal vouchers after 6 months of employment

• Eco vouchers

• DKV hospital insurance

• 20 vacation days

• 12 ADV days based on a full-time contract

• Laptop, desk, monitor, and office chair provided for the workspace

• Flexible schedule

• Support in your role and opportunities for development

• New friends and social activities