Software Product Management Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and implement the product vision, strategy, outcomes, and roadmap for the Military OneSource website and its associated digital services.

• Align product priorities with mission objectives, customer needs, contract obligations, technical feasibility, security, accessibility, and resource availability.

• Establish measurable product goals through analytics, user feedback, service data, and operational insights.

• Collaborate with government product owners, program leadership, communications and content teams, users, business analysts, UX designers, architects, cybersecurity personnel, developers, testers, and operations teams.

• Translate mission needs and policy objectives into product requirements, epics, features, user stories, acceptance criteria, and release objectives.

• Facilitate product discovery, roadmap reviews, demonstrations, governance discussions, and executive-level decision briefings.

• Advocate for human-centered design focused on military Service Members and their families.

• Lead the modernization, maintenance, and enhancement of a large-scale WordPress website, encompassing content publishing, search, forms, integrations, themes, plugins, and reusable components.

• Direct WordPress core, Gutenberg/block editing, custom themes and plugins, headless or decoupled patterns, content APIs, and enterprise integrations.

• Collaborate with content owners to enhance information architecture, content governance, findability, usability, performance, and publishing workflows.

• Ensure responsive, reliable, and accessible digital experiences across various devices and browsers.

• Own and prioritize the product backlog, preparing work for planning, refinement, development, testing, release, and acceptance.

• Lead product planning, sprint and increment objectives, release sequencing, dependency management, risk resolution, and stakeholder communications.

• Balance new features, modernization, technical debt, defect remediation, cybersecurity findings, content needs, and operational support.

• Validate delivered capabilities against acceptance criteria and mission outcomes; coordinate user acceptance activities.

• Guide cross-functional delivery utilizing PHP, Python, Java, JavaScript/TypeScript, HTML5, CSS3, SQL, and modern web technologies.

• Assess WordPress configuration, custom development, low-code/no-code platforms, AI applications, APIs, microservices, and cloud-native services.

• Coordinate with architects and engineering leads on hosting, containers, serverless services, managed databases, content delivery, observability, resilience, and integrations.

• Integrate secure software development, privacy, records management, Section 508 accessibility, performance, availability, and operational support into product decisions.

• Coordinate priorities that support RMF, NIST SP 800-53 controls, Zero Trust, vulnerability remediation, privacy requirements, and Authority to Operate activities.

• Apply ITIL practices to incident, problem, change, release, service request, and continual improvement activities.

• Ensure documentation, training, knowledge transfer, release notes, and operational readiness for product changes.

⛳️ Requirements

• Must possess an active Secret clearance supported by a Tier 3 background investigation.

• Bachelor's degree in Information Technology, Computer Science, Software Engineering, Information Systems, Business, Product Management, or a related field; relevant experience may be considered where allowed by contract requirements.

• A minimum of 8 years of experience in software product management, product ownership, digital product delivery, or technology leadership.

• Proven experience in leading product vision, roadmaps, feature strategies, backlogs, releases, and user-centered requirements for enterprise web applications or digital services.

• Demonstrated success in leading Agile, cross-functional product teams within complex federal, DoD, public-sector, healthcare, human services, or similarly regulated environments.

• Experience in managing or modernizing public-facing websites, content management systems, or high-traffic digital service platforms.

• Proven ability to collaborate with government stakeholders and translate mission and policy needs into actionable software outcomes.

• Strong functional and technical knowledge of WordPress, including content management, themes, plugins, Gutenberg/block editing, integrations, APIs, publishing workflows, and platform sustainability.

• Proficient in PHP, JavaScript/TypeScript, HTML5, CSS3, SQL, RESTful APIs, and relational databases such as MySQL or MariaDB.

• Basic knowledge of Python and Java.

• Experience using low-code/no-code application development platforms.

• Understanding of AI-assisted development and AI-generated applications, including governance, human review, data protection, testing, security, accessibility, and lifecycle considerations.

• Familiarity with cloud-native services and architectures, including APIs, microservices, containers, serverless computing, managed databases, content delivery networks, observability, and CI/CD.

• Strong grasp of Agile delivery, backlog management, sprint planning, release management, and end-to-end software development lifecycles.

• Understanding of secure software design, DevSecOps, federal cybersecurity expectations, privacy, and Section 508 accessibility.

• Working knowledge of ITIL practices supporting digital product operations.

• Required ITIL 4 Foundation certification.

• Required Certified Scrum Product Owner (CSPO) or comparable product owner certification.

• Required Security+ or equivalent certification.

• Excellent communication, facilitation, negotiation, and stakeholder management skills.

• Ability to translate mission needs into clear business, user, and technical requirements.

• Strong prioritization, decision-making, analytical, and problem-solving abilities.

• Strong leadership skills for guiding cross-functional teams without solely relying on direct authority.

• Ability to communicate effectively with senior government leaders, technical specialists, content owners, and end users.

• High attention to detail, customer advocacy, sound judgment, and a commitment to accessible, secure, user-centered digital services.

🏝️ Benefits

• Equal Employment Opportunity and Affirmative Action employer.

• Pay transparency protections.

• Resume and personal information considered for comparable positions with subsidiaries, affiliates, and teaming partners.