Software Engineer L2 – Provider Network, Real-Time Payments Platform

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take ownership of the provider network platform, encompassing ingestion pipelines, matching logic, internal APIs, and administrative tools for operations.

• Transform disorganized third-party provider rosters into a reliable and standardized network representation.

• Manage provider matching, identity resolution, and coverage determinations.

• Oversee the real-time decision service, ensuring accountability for latency, uptime, service level objectives (SLOs), safeguards, and rollouts.

• Develop and enhance AI agents for operational review, approval processes, triage, and workflow automation.

• Establish and uphold internal API contracts utilized by various teams.

• Identify patterns of card misuse and design workflows to mitigate them.

• Manage cloud infrastructure, deployment pipelines, migrations, observability, on-call responsibilities, incident response, cost management, and the secure handling of PHI and payment data.

• Track operational metrics, pinpoint areas for improvement, and ensure feedback loops are closed.

• Collaborate with network operations, member services, product teams, and API-consuming teams to define requirements and establish a roadmap.

• Acquire domain knowledge in provider-network workflows within the first 90 days.

⛳️ Requirements

• A minimum of 5 years of experience in shipping production software.

• Proficiency in Python and TypeScript.

• Sufficient experience with TypeScript and React to independently manage a frontend.

• Strong understanding of SQL and relational database principles.

• Proven experience in constructing data-intensive applications that handle, transform, and reconcile disorganized third-party data.

• Familiarity with matching or deduplication challenges, including record linkage and entity resolution.

• Experience with systems where latency and availability are critical, including knowledge of SLOs, timeouts, caching, graceful degradation, kill switches, and meticulous rollouts.

• A correctness-oriented mindset with checks, invariants, and audit trails.

• Ability to think in terms of systems and architecture, including understanding failure modes and blast radius.

• Experience with production cloud environments such as AWS, GCP, or equivalent, along with on-call experience.

• Comfort in engaging directly with non-technical stakeholders.

• Excellent written communication skills.

• Current usage of tools like Claude Code, Cursor, Codex, or similar as primary development resources.

• Capability to structure prompts, divide tasks into subagents, and prevent AI output drift.

• Review all AI-generated differences thoroughly.

• Passion for developing AI tools, including skills, evaluations, fixtures, and integrations.

• Strongly preferred: a portfolio showcasing AI-assisted work.

• Strongly preferred: sole ownership of a significant production service.

• Strongly preferred: experience with LLM-backed features that involve tool usage, agent loops, evaluations, and unsupervised-action policies.

• Strongly preferred: background in payments, risk, or fraud management.

• Strongly preferred: familiarity with search, relevance, or production embeddings.

• Strongly preferred: experience in data platforms or master data management.

• Strongly preferred: ability to extract services from a monolith and transition them without disruption.

• Prior experience in healthcare, insurance, or payments is not mandatory.

🏝️ Benefits

• Curative Health Plan (100% employer-covered medical premiums for you and 50% coverage for dependents on the base plan).

• $0 copays and $0 deductibles (upon completion of our Baseline Visit).

• Preventive and primary care included.

• Mental health support available (Rula, Televero, Two Chairs, Recovery Unplugged).

• One-on-one care navigation provided.

• Programs for chronic conditions (diabetes, weight management, hypertension).

• Support for maternity and family planning.

• Access to 24/7/365 Curative Telehealth services.

• Pharmacy benefits included.

• Comprehensive dental and vision coverage.

• Employer-provided life and disability insurance with additional supplemental options.

• Flexible spending accounts available.

• Generous paid time off policy along with 11 paid annual company holidays.

• 401K plan for full-time employees.

• Generous parental leave policy offering up to 8–12 weeks of paid leave, based on role eligibility.