Engineering Team Lead

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee a segment of the Collaboration Technologies team

• Implement and maintain enterprise collaboration platforms, including Microsoft 365, SharePoint, Exchange, Teams, and innovative AI-driven workplace solutions

• Provide technical guidance and mentor a team of engineers

• Influence strategy, governance, and the adoption of collaboration tools

• Create a high-performing team environment

• Ensure the delivery of reliable and secure collaboration services

• Promote innovation through automation and AI initiatives

• Enhance employee experiences that empower staff to create solutions for 3.4 million members and communities

• Oversee daily team operations with a focus on system maintenance and development

• Manage system modifications

• Delegate, monitor, and review work progress and accuracy

• Provide oversight for staff management, including hiring, promotions, and staffing recommendations

• Conduct performance reviews and assessments, manage employee performance, evaluate skills, and encourage professional growth

• Direct, inspire, and develop team members

• Ensure compliance with policies, plans, objectives, budgets, and staffing requirements

• Manage and track project details at the team level

• Act as a technical subject matter expert and lead during transitions

• Participate in a weekly on-call rotation as needed

⛳️ Requirements

• Bachelor's Degree in a Computer Sciences related field or equivalent professional experience

• 5 years of experience with information technology concepts, application development, and/or enterprise system maintenance methodologies, terminology, and standards

• 5 years of experience in systems maintenance and/or programming

• 3 years of advanced knowledge in at least one programming language and/or one enterprise system utilized at BCBST

• Experience in managing direct reports

• Subject matter expertise in Microsoft 365, SharePoint, and Exchange

• Strong understanding of cloud technologies, security, governance, and service operations

• Experience in leading enterprise collaboration, productivity, or workplace technology platforms

• Familiarity with information technology concepts, methodologies, terminology, and standards

• Proven ability to develop and/or maintain an enterprise IT system

• Subject matter expertise in one or more enterprise IT systems

• Excellent interpersonal and organizational skills

• Proficiency in Microsoft Office and email communication

• Ability to effectively communicate with both technical and non-technical colleagues

• Willingness to modify schedule for maintenance and upgrades outside of regular business hours and participate in an on-call rotation

• Sponsorship is not available for this position

• Candidates residing in California, New York, New Jersey, New Hampshire, or Massachusetts are not eligible

🏝️ Benefits

• Opportunity for remote work

• Professional development opportunities for staff

• Employer-sponsored employee health plan (taxpaying, not-for-profit health plan)