Software Engineer III – Framework

This is a fully remote position, open to applicants in Washington.

📋 Description

• Design, develop, and maintain high-performance services for ExtraHop's core Framework systems.

• Take ownership of moderately complex to complex features with minimal guidance.

• Collaborate across networking layers to implement and enhance protocol support.

• Engage in technical design discussions and contribute to architectural decisions.

• Create clear and concise technical documentation.

• Participate in sprint planning, code reviews, and retrospectives.

• Uphold high standards for code quality and test coverage.

• Work alongside Product, platform, infrastructure, and cloud teams to define technical roadmaps.

• Deconstruct ambiguous problems and balance technical debt with project delivery.

• Investigate, diagnose, and resolve production and performance issues autonomously.

• Conduct root-cause analysis and implement preventive measures.

• Contribute to platform modernization and assess or adopt new technologies and frameworks.

• Participate in on-call rotations.

• Enhance system observability, reliability, and operational readiness.

⛳️ Requirements

• Bachelor’s degree in a STEM field, Computer Science, Engineering, or a related discipline that emphasizes systematic and analytical thinking.

• 4+ years of professional software engineering experience in designing, building, and operating production systems at scale.

• Strong proficiency in C and C++.

• Experience in developing on Linux Systems (multi-threading, memory management, IPC, etc.).

• Proven capability to build and maintain performance-critical systems.

• Demonstrated ability to debug complex issues (e.g., using gdb, core dumps, performance tools).

• Solid understanding of networking fundamentals.

• Strong command of data structures, algorithms, and software design principles.

• Ability to break down complex problems into clear, actionable engineering tasks.

• Capacity to operate independently, manage competing priorities, and drive tasks to completion with minimal oversight.

• Excellent collaboration and communication skills with a growth mindset and a customer-first approach.

• Experience with network protocols (e.g., HTTP, SMB, Kerberos, TLS, Microsoft protocols, or similar) is preferred.

• Familiarity with cloud platforms (AWS preferred) or distributed systems is preferred.

• Experience with observability, on-call practices, and production systems is preferred.

• Scripting experience (Python or similar) is preferred.

🏝️ Benefits

• Health, Dental, and Vision Benefits.

• Flexible PTO.

• Sick Time Prorated Based on Date of Hire.

• All Federal Holidays (US Only).

• 3 Days of Paid Volunteer Time.

• Annual Discretionary Bonus Plan eligibility for non-commissioned positions.

• FSA and Dependent Care Accounts.

• EAP, where applicable.

• Educational Reimbursement.

• 401k with Employer Match or Pension where applicable.

• Pet Insurance (US Only).

• Parental Leave (US Only).

• Hybrid and Remote Work Model.