Software Delivery Manager – Technical Lead, Wide Area Monitoring System

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist throughout all phases of the project lifecycle, from initial customer engagement and proposal formulation to delivery, testing, acceptance, and handover.

• Aid in crafting technical proposals and outlining delivery strategies during sales and tender processes.

• Contribute to the preparation of Statements of Work and other documentation related to projects.

• Oversee the technical execution of enterprise software deployments within customer settings.

• Organize software deployment, configuration, testing, and activities to ensure technical readiness.

• Engage directly with clients to comprehend their environments, relay progress, and manage technical expectations.

• Detect and address software, infrastructure, operating system, network, and integration challenges during the deployment phase.

• Collaborate with Product Development, Tendering, and Support teams.

• Provide technical progress updates, including risks and issues, to the broader project team.

• Assist in managing scope, risks, and problems alongside the Project Manager.

• Facilitate customer training, system walkthroughs, and user readiness initiatives.

• Participate in customer acceptance testing and validation/sign-off processes.

• Contribute to the ongoing enhancement of delivery methods, quality, and operational efficiency.

• Aid in the transition to maintenance and support teams upon project completion.

• Act as an escalation point for maintenance and support teams.

• Travel internationally, including short-notice travel, to meet clients and assist with on-site deployments and issue resolution, up to 20%.

⛳️ Requirements

• Bachelor's degree in an IT-related field, such as Computer Science, IT Networking, or Software Development, or equivalent relevant experience.

• 5 years of experience with software delivery projects utilizing Linux, Windows, and other technologies pertinent to grid software.

• Familiarity with grid software including WAMS, EMS, DMS, DERMS, or similar platforms.

• Experience in direct customer engagement within a technical delivery, deployment, or support context.

• Exceptional written and verbal communication abilities.

• Strong aptitude for problem-solving and troubleshooting.

• Willingness and ability to travel globally, occasionally on short notice.

• Experience with Kubernetes.

• Legally authorized to work in the United States.

• Successful completion of a drug screening, if applicable.

🏝️ Benefits

• Discretionary annual bonus.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Prescription drug coverage.

• Access to a Health Coach from GE Vernova.

• Employee Assistance Program providing 24/7 confidential assessment, counseling, and referral services.

• GE Vernova Retirement Savings Plan.

• Tax-advantaged 401(k) savings plan with company matching contributions.

• Company contributions to retirement plans.

• Resources from Fidelity and financial planning consultants.

• Tuition assistance.

• Adoption assistance.

• Paid parental leave.

• Disability benefits.

• Life insurance.

• 12 paid holidays.

• Permissive time off.

• Opportunities for professional development.

• Relocation assistance is not provided.