
Software Consultant
Posted 2 days ago

Posted 2 days ago
This is a fully remote position, open to applicants in Texas.
• Collaborate with customers in the designated territory to maximize their use of Alpine software and enhance their business operations.
• Sustain relationships with existing customers while also supporting new business ventures by offering demonstrations and technical support to end users.
• Collaborate with the sales team in acquiring new accounts.
• Assess the operational processes of potential clients to identify how they can leverage Alpine software to boost productivity and minimize paperwork.
• Oversee the technical aspects of initial installations, business rule configurations, and software training during the transition to the Help Desk team.
• Serve as the Software Expert within the assigned territory for escalated and advanced requests.
• Familiarize customers with new software features.
• Collaborate with the territory salesperson to address customer priorities.
• Foster rapport and cultivate enduring relationships with customer personnel.
• Work collaboratively with software development teams to address market needs in the territory.
• Undertake additional responsibilities as assigned.
• Preferably a Bachelor's degree in Business, Engineering, Computer Science, Architecture, or Construction Management.
• A minimum of 3 years of experience in construction technology is preferred.
• At least 3 years of experience in the technical implementation of software is preferred.
• Experience within the truss industry is preferred.
• Background in customer interaction in a service or support role.
• Strong organizational capabilities.
• Exceptional verbal and written communication skills, with the ability to effectively present information to both internal and external stakeholders.
• Demonstrated record as a highly driven, independent, results-oriented self-starter.
• Willingness to travel regionally up to 80% of the time.
• Must possess a valid driver's license and maintain a good driving record.
• Competitive salary.
• Comprehensive benefits package designed to support employees in caring for themselves, their families, and their future.
• Opportunities for career advancement.
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