Social Media Supervisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead and articulate the social media strategy for clients, ensuring alignment with brand voice and tone, content strategy, and community engagement.

• Cultivate relationships with clients on a daily basis to gain insight into their business goals, marketing focuses, target audiences, and expectations.

• Oversee and mentor a team of Social Media Managers.

• Convert campaign highlights, announcements, creative materials, and marketing initiatives into engaging social-first narratives.

• Ensure quality assurance across social content calendars, copy, publishing, and community management activities.

• Direct and enhance account operations, including timelines, approvals, deliverables, and cross-functional processes.

• Collaborate with creative, strategy, talent, and community teams to generate ideas that resonate with gaming audiences.

• Manage project scope and meet client commitments.

• Discover opportunities to foster fandom, stimulate conversations, and enhance audience interaction.

• Remain informed about gaming culture, platform behaviors, emerging formats, industry discussions, and online gaming communities.

• Assist in navigating fan feedback and community sentiment for entertainment and gaming properties.

⛳️ Requirements

• Candidates must reside within the United States.

• Must possess authorization to work in the U.S.

• 4–5 years of experience in social media, ideally within an agency context.

• A strong personal connection to gaming and gaming culture is essential.

• Prior professional experience with gaming, entertainment, or highly engaged fandom communities is highly preferred.

• A general understanding of the gaming marketing landscape, including announcements, trailers, launch campaigns, creators, community engagement, and ongoing social storytelling is required.

• Familiarity with AAA gaming and the console/PC environment is necessary.

• An interest in action, shooter, or narrative-driven titles is advantageous.

• A solid grasp of gaming audiences across TikTok, Instagram, YouTube, X, Reddit, Discord, and other community-oriented platforms is a must.

• Experience supporting brands or properties with dedicated existing fanbases is required.

• Ability to create and maintain timelines, assets, approvals, and integrated campaign elements.

• Capability to manage multiple projects and adhere to tight deadlines.

• Experience in leading cross-functional campaigns and initiatives.

• Proven experience in leading and mentoring social media managers.

• Excellent client communication and relationship-management abilities.

• Competence in collaborating and functioning as part of an integrated team.

• Availability Monday through Friday, from 9am to 5pm PST.

🏝️ Benefits

• DMM covers 100% of employee medical, dental, and vision premiums.

• DMM pays 40% of dependent premium expenses.

• Employer-funded life insurance.

• Tax-advantaged health savings account (HSA).

• 401(k) plan with automatic enrollment at 3% of salary and full employer matching on the first 3% contribution, fully vested.

• Paid family leave.

• Unlimited vacation policy.

• 10 sick days available.

• 5 mental health days provided.

• DMM Fridays: the option to leave early at 2pm on Fridays.

• DEI-focused training.

• Employee resource groups (ERGs) available.

• Generous matching donations to non-profits of employee interest.

• Comprehensive onboarding across multiple departments.

• Regular training on the latest tools and trends.