Social Media – Content Manager

This is a fully remote position, open to applicants in United States, +6 more locations.

📋 Description

• Take ownership of the organic social strategy for KittySpout and DoggySpout across all social media platforms.

• Develop content calendars one week in advance for each brand and channel.

• Generate and publish daily content, which includes hooks, captions, short-form videos, graphics, and stories.

• Identify trends and publish relevant trend content on the same day.

• Transform creator and user-generated content into organic posts.

• Oversee comments, direct messages, Facebook group interactions, and tagged mentions.

• Evaluate weekly performance metrics and refine content strategy accordingly.

• Collaborate with the designer on larger creative projects.

• Provide weekly reports on performance, priorities, KPI targets, and any changes to the Influencers & Partnerships Manager.

• Escalate customer issues to Customer Support and engage in weekly team meetings.

⛳️ Requirements

• This is a fully remote, full-time position.

• Must possess native-level written English skills.

• A minimum of 2 years of experience managing organic social media for a DTC or consumer brand.

• Proven track record of account growth and measurable outcomes.

• Capability to manage two brands across all social channels while customizing content for each platform.

• Proficiency in creating polished, brand-aligned graphics and stories using Canva, Figma, or similar tools.

• Skill in crafting hooks and captions, along with the ability to shoot and edit short-form videos.

• Frequent user of TikTok and Instagram with a knack for spotting trends.

• Competence in analyzing saves, shares, reach, and engagement, and adjusting content based on insights.

• Must have time-zone overlap with the US and Canada.

• Willingness to work overtime or weekends if necessary.

• Excellent cultural fit that aligns with our stated values.

• Enthusiasm to work closely with the founder and contribute to the company's growth.

• Bonus: Experience in pet, home, or wellness brands; experience with creators or user-generated content.

🏝️ Benefits

• Fully remote work.