Social Media and Administration Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the social media content schedule.

• Develop and schedule posts, Reels, and Stories for Instagram.

• Edit provided video footage into captivating short-form content.

• Craft captions that align with brand messaging.

• Design graphics and marketing materials using Canva.

• Advertise accommodations, experiences, athlete camps, and special events.

• Manage interactions by responding to social media comments and messages.

• Discover new content opportunities.

• Adapt existing content for various platforms.

• Support email marketing initiatives via Mailchimp.

• Perform basic updates on websites and WordPress.

• Track social media performance and generate simple monthly reports.

• Transform photos and raw video from the Australian team into refined content.

• Address accommodation inquiries.

• Manage and update bookings.

• Handle Booking.com and online travel agency operations.

• Facilitate guest communication before and after their stay.

• Follow up on outstanding payments.

• Prepare and dispatch invoices.

• Maintain guest records and databases.

• Respond to and manage online reviews.

• Assist with inquiries related to groups, corporate clients, and athlete camps.

• Keep spreadsheets and internal records up to date.

• Provide general administrative support to the management team.

⛳️ Requirements

• Exceptional written and verbal English communication skills.

• Professional experience in social media, with a strong grasp of Instagram, especially Reels and Stories.

• Proficient in video editing using CapCut, Premiere Pro, or comparable software.

• Strong skills in Canva and experience in creating visually engaging content.

• Familiarity with Meta Business Suite.

• Excellent copywriting skills, capable of producing engaging and on-brand content.

• Outstanding organizational abilities and keen attention to detail.

• Capability to work independently and take initiative in responsibilities.

• Strong skills in spreadsheets and general computer proficiency.

• Experience in the hotel, tourism, Booking.com, property management systems, Mailchimp, WordPress, or endurance sports brands is highly desirable.

🏝️ Benefits

• HMO, dental, and life insurance for you and one free dependent from day one, with the option to add more.

• Unlimited placement incentives.

• Continuous training and development opportunities.

• Paid leaves including birthday, vacation, medical, and maternity leave.

• Up to 6 vacation days convertible to cash on your work anniversary.

• Employee engagement activities such as year-end parties, family days, team-building events, and more.