Social and Community Engagement Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee social media platforms and pinpoint opportunities for engagement with clients, nonprofit professionals, and sector organizations.

• Engage in nonprofit-centric Reddit communities, LinkedIn groups, and forums by offering insightful expert responses.

• Cultivate and maintain owned communities as valuable resources for nonprofit marketing advice.

• Develop and implement a user engagement strategy.

• Conduct regular Zoom sessions, workshops, and Q&As regarding the Google Ad Grant and Getting Attention’s services.

• Collect client feedback through community interactions and events, relaying insights to the internal team.

• Create and manage social media content calendars that showcase nonprofit marketing best practices, success stories, and thought leadership.

• Transform webinars, blogs, and client case studies into engaging social content.

• Monitor social reach, community expansion, event participation, and session feedback.

• Supply leadership with consistent reports, insights, and actionable recommendations.

• Collaborate with marketing to enhance campaigns through community-driven efforts.

• Design engagement initiatives that fortify client relationships.

⛳️ Requirements

• 5–10 years of relevant experience in community management, client engagement, or social media management.

• Demonstrated ability to independently develop and implement engagement strategies.

• Exceptional written and verbal English communication skills.

• Strong presentation and facilitation capabilities for virtual events.

• Proficient in social media platforms and scheduling tools, including HubSpot or native schedulers.

• Strong Zoom hosting abilities, including managing breakout rooms and live Q&A sessions.

• Self-motivated individual who excels in remote, global team environments.

• Excellent collaboration skills.

• Genuine passion for nonprofits and fostering meaningful communities.

• Strategic thinker with the ability to execute effectively.

🏝️ Benefits

• Stability & Growth: 100% self-funded, with no external investors or debt.

• People-First Culture offering competitive compensation and career development opportunities.

• Remote work setup with a laptop, headset, webcam, and required software provided.

• Competitive salary with performance-based salary increases.

• Preference for night shifts, with possible split shift flexibility for the right candidate.

• Chance to support organizations that are making a global impact.

• 20 days of paid vacation leave accrued annually.

• 5 paid sick days per year.

• 15 days of paid life leave accrued each year.

• Option to cash out accrued life leave once a year in December.

• 7 paid US holidays.

• Bereavement Policy.

• Employee Giving Programs, including Matching Gift Program and Volunteer Grant Program.