SMB Team Lead

This is a fully remote position, open to applicants in New York.

📋 Description

• Achieve and manage an individual revenue target by owning a portfolio of SMB clients and prospects from start to finish.

• Oversee, mentor, and develop a team of SMB Account Executives through regular one-on-ones, pipeline evaluations, call and deal coaching, and performance assessments.

• Take charge of the inbound process: ensuring timely responses, establishing qualification standards, directing routing, and converting leads to closed-won status.

• Create repeatable sales strategies, define qualification criteria, develop messaging, and establish processes for a high-velocity team.

• Collaborate with Product and Marketing on self-service tools, understanding SMB buyer requirements, and determining packaging and pricing.

• Manage the complete proposal process, from initial intake through the design of research methodologies and pricing structures.

• Ensure precise forecasting, maintain pipeline hygiene, and generate reports in Salesforce.

• Recruit, onboard, and train new representatives as the team grows.

• Serve as the primary coordinator for the SMB account base, utilizing cross-functional relationships to deliver NewtonX capabilities to clients.

• Drive the achievement of individual and team targets, maintain a predictable pipeline, enhance inbound conversion rates, expedite representative ramp-up, promote the use of repeatable playbooks, encourage self-service tool adoption, and support team expansion.

⛳️ Requirements

• 5+ years of experience in B2B sales or client-facing roles, with a preference for experience selling to the SMB segment.

• Strong preference for candidates with experience in market research, insights, or data services.

• Experience in management or team leadership, including formal people management, pod leadership, or a prior player-coach position.

• Proven track record of consistently exceeding sales targets.

• Ability to operate efficiently in a high-velocity and high-volume environment while maintaining quality standards.

• A methodical sales process, strong CRM skills, and accuracy in forecasting are essential.

• Demonstrated executive presence and business savvy, with excellent verbal and written communication abilities.

• Exceptional organizational skills and keen attention to detail.

• Strong sense of ownership to independently produce high-quality deliverables.

• A natural curiosity and eagerness to learn and receive coaching.

• Capability to excel in a fast-paced, entrepreneurial setting.

• Genuine ambition to build and lead a larger team.

• Must have authorization to work in the United States.

🏝️ Benefits

• Competitive compensation package including base salary, uncapped commissions, and participation in our employee equity plan.

• Opportunities for career advancement and training, with a clearly defined path into sales leadership.

• Comprehensive medical, dental, and vision insurance coverage.

• 401k matching with immediate vesting options.

• Health savings and flexible savings accounts, along with pre-tax commuter benefits.

• Paid time off, including vacation, holidays, sick days, and parental leave.

• A diverse, collaborative, and positive workplace culture that values and celebrates each other's successes.

• Good vibes through happy hours, team projects, and retreats.