SMB Sales Development Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Propel business development by identifying new prospects within small and midsize enterprises and reconnecting with inactive clients.

• Execute cold outreach to targeted organizations with annual revenues ranging from $5M to $300M.

• Identify, educate, qualify, and cultivate leads that are ready for sales engagement.

• Lead discussions with clients, presenting Toptal’s insights on innovation and talent, while posing exploratory questions.

• Re-engage inactive clients and follow up with prospects who have missed scheduled Client Advisor calls.

• Conduct research on clients and remain updated on industry trends.

• Collaborate with SMB outbound Account Executives, Account Managers, Client Advisors, and other team members.

• Arrange qualified meetings and suggest suitable follow-up actions.

• Monitor calls, emails, Sales Accepted Leads, pipeline, quotas, and objectives.

• Ensure high data integrity in Salesforce.com.

• Propose, implement, and test new lead generation and demand generation strategies.

• Support the training and onboarding of new SDRs, as well as mentor new team members.

⛳️ Requirements

• A bachelor’s degree is mandatory.

• 1 to 3 years of experience as an SDR or outbound Account Executive within SMB or midmarket sales.

• A comprehensive understanding of the business challenges faced by small and midsize enterprises.

• Strong critical thinking skills and the ability to generate opportunities from target accounts, inactive clients, and leads from missed calls.

• Exceptional written and verbal communication abilities.

• Capacity to thrive in a fast-paced, rapidly evolving environment while managing various challenges, deadlines, and contacts.

• Proficiency in using Salesforce.com along with sales outreach and productivity tools such as ZoomInfo, SalesLoft, LinkedIn Sales Navigator, Nooks, and Claude.

• Ability to work collaboratively as part of a team while demonstrating ownership, resourcefulness, proactivity, prioritization, perseverance, curiosity, and problem-solving skills.

• Resumes and communications must be submitted in English.

• Must not require visa sponsorship or support.

🏝️ Benefits

• Fully remote workforce / remote position

• Personalized sales training program

• Professional growth and development opportunities

• Mentorship opportunities

• Global team collaboration

• No visa sponsorship or assistance offered