SMB Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the entire sales process from prospecting and qualification to demonstration, negotiation, and closing.

• Proactively identify and cultivate potential service provider clients.

• Develop a robust sales pipeline through cold calling, emailing, social media outreach, networking, and innovative prospecting techniques.

• Conduct discovery meetings to gain insight into prospects' businesses, workflows, challenges, and growth aspirations.

• Showcase how Dispatch enhances field operations, customer satisfaction, visibility, and operational efficiency.

• Foster relationships with business owners, operators, and key decision-makers.

• Address inquiries and objections effectively while instilling urgency regarding business challenges.

• Keep an accurate pipeline and advance opportunities toward decision-making.

• Collaborate with Sales, Marketing, Customer Success, and Product teams to provide market feedback and enhance sales strategies.

• Optimize messaging, processes, and strategies for the Service Provider sales approach.

• Participate in sales training and onboarding initiatives.

• Acquire knowledge about the Service Industry and Dispatch’s offerings.

• Develop a territory and prospecting strategy.

• Meet activity metrics, build pipeline, advance opportunities, and achieve or surpass new business goals.

• Establish yourself as a Dispatch product expert and a trusted authority in the Service Provider market.

⛳️ Requirements

• Minimum of 3 years in SaaS or software sales, preferably in a full-cycle closing capacity.

• Demonstrated ability to generate a significant portion of your own sales pipeline.

• Proven history of meeting or exceeding sales objectives.

• Experience handling multiple opportunities within a dynamic sales cycle.

• Strong discovery skills and an inquisitive nature about customer businesses.

• Confidence in conveying value to business owners and operational leaders.

• Ability to simplify complex technology and link product features to tangible business results.

• Self-motivated with a sense of ownership, urgency, and accountability.

• Comfortable working in a changing environment and enhancing the sales playbook.

• Curiosity and comfort with AI-driven tools.

• Bachelor’s degree or equivalent experience is preferred.

• Proven capability to build a pipeline through proactive hunting, prospecting, cold calling, networking, and lead generation efforts.

• Exceptional communication, presentation, discovery, and relationship-building skills.

• Strong organizational skills and effective pipeline management practices.

• Proficiency in utilizing sales tools, data, and AI for prospecting, outreach, forecasting, and enhancing productivity.

• Familiarity with Salesforce is preferred.

• Strong work ethic and a commitment to improving performance.

• Comfortable with remote work.

• Ability to act swiftly while applying sound judgment.

• Experience selling to SMBs, service providers, contractors, field service organizations, or trades is a plus.

🏝️ Benefits

• Unlimited earning potential.

• Remote-first flexibility with optional access to the Boston office.

• Professional development reimbursement program.

• Comprehensive medical, dental, and vision coverage with 90% paid by the company.

• Paid parental leave.

• 401k plan with company matching.

• Company-sponsored life insurance coverage.

• Short-term disability benefits.

• Long-term disability benefits.

• Wellness and adventure fund.

• Monthly personal Uber credits.

• Flexible Paid Time Off (PTO).

• 9 company holidays.

• Flexible work schedule.