SmartPlant 3D Administrator

This is a fully remote position, open to applicants in Florida.

📋 Description

• Manage standard Hexagon Smart 3D project environments by adhering to established standards, procedures, and change controls.

• Create, configure, restore, validate, and sustain Smart 3D projects along with associated site, catalog, model, report, and application database connections.

• Evaluate project-initialization requests, confirm technical inputs, identify any missing information, and conduct readiness assessments.

• Deliver routine and advanced Smart 3D application support, addressing modeling, drawing, configuration, access, reference data, and integration challenges.

• Analyze logs to reproduce defects, pinpoint likely causes, suggest corrective measures, and differentiate application issues from infrastructure, database, cybersecurity, engineering content, contractor, or vendor concerns.

• Administer authorized Smart 3D roles and project permissions, coordinating infrastructure-level access, account, Citrix, server, network, and security requests.

• Prepare, test, troubleshoot, and implement sanctioned changes to catalogs, symbols, specifications, rules, bulk loads, and reference data.

• Conduct authorized model imports, exports, project database copies, restorations, and archiving; collaborate with the database administrator on backup and recovery needs.

• Provide support and troubleshooting for Drawing Batch, IFC, Name Generator, interference checking, drawing extraction, and other related Smart 3D processes.

• Assist with Smart 3D upgrades and migrations, execute technical and regression test cases, analyze defects, and facilitate user-acceptance testing.

• Support contractor, vendor, remote engineering, and workshare functions, including readiness, access validation, model exchange, testing, and issue resolution.

• Develop administrative procedures, troubleshooting manuals, checklists, application matrices, and training resources; aid in onboarding less experienced administrators.

• Oversee standard assignments, identify recurring issues and opportunities for process enhancements, and escalate architectural, governance, production-risk, resource, or significant technical decisions.

⛳️ Requirements

• Bachelor's degree in Engineering, Computer Science, Information Systems, Engineering Technology, CAD/Design Technology, or a related technical discipline; or a comparable combination of technical education and relevant experience.

• Approximately three to seven years of experience in supporting engineering design systems, plant design applications, CAD administration, or similar technical environments.

• A minimum of two years of practical Smart 3D or SP3D administration experience.

• Experience in managing Smart 3D projects, environments, application databases, user access, and standard project configurations.

• Proficiency in troubleshooting Smart 3D application, modeling, drawing, access, and reference data issues.

• Working knowledge of Microsoft SQL Server concepts and Smart 3D database relationships.

• Experience in supporting project initialization, standard environment setup, model exchange, and application validation.

• Ability to carry out standard administrative tasks independently with minimal supervision and recognize when to seek senior technical or managerial guidance.

• Strong analytical, documentation, organizational, and communication abilities, with the capability to manage multiple priorities and support project timelines.

• Ability to coordinate effectively across engineering, IT, infrastructure, contractor, vendor, and remote teams while maintaining clear responsibility delineations.

🏝️ Benefits

• Excellent Benefits (Medical, Dental, Vision & 401K Matching).

• Exceptional development programs and career advancement opportunities.

• Tuition reimbursement and on-the-job training provided.

• Paid vacation, sick leave, and holidays.

• Commitment to delivering quality products and services.

• Positive working environment and culture.

• Employee Appreciation Programs and Events.